What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Project Portfolio Management - Enterprise
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Project Portfolio Management - Midmarket
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Task Management
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Smartsheet Reviews
Hunain A.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2022
A great tool for project management and data
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
1. Looks like a advanced version of Excel. 2. Mobile app is helpful in order to manage notifications 3. Dynamic view is extremely useful for collaborating with stakeholders. 4. Regular updates from smartsheet enhance user experience.
What is your favorite aspect of this product?
1. Smart solutions to track goals in projects in an organized and disciplined way. 2. Lot of data can be explored 3. create interactive sheets, reports, and dashboards
What do you dislike most about this product?
Initially , Smartsheet did not have cell lock function. Automatic saving implementation is unavailable
What recommendations would you give to someone considering this product?
Smartsheet helps solve the difficulties of project management. It is highly recommended as a work around for excel and microsoft project combined. It can make life easy with great User interface, dashboards and progress reporting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mario P.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2022
A more collaborative way to manage projects
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is used by a number of corporate divisions to keep track of the production and distribution of all the materials we deal with. It guarantees that everyone is held responsible and informed on every project that month. To ensure that other teams are aware of what is in-house, what is not, and what to expect/when to expect it, we also keep track of the assets that we bring in to work on these projects. We share these sheets with other teams.
What is your favorite aspect of this product?
The fact it is online and shared among all users and the possibility of commenting on the tasks
What do you dislike most about this product?
The iOS App could be a little more intuitive. Some care is needed for UX. In comparison to other platforms, it appears outdated. The training materials for new users may be improved.
What recommendations would you give to someone considering this product?
Smartsheet is one of the most comprehensive software for professionals. It has many different templates that will fit your needs. Making a collaborative project with Smartsheet is very easy and effective. It has lots of features including Gantt charts and collaborative comments.
Pros
- Client Friendly Policies
- Acts with Integrity
- Over Delivered
- Performance Enhancing
- Role: Operations
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Aug 2022
Excellent platform for project planning and track
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
