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Sisense

Sisense

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Sisense
8.0 /10

What is Sisense?

SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data.

Company Details


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Awards & Recognition

Sisense won the following awards in the Business Intelligence & Analytics - Midmarket category

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Sisense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sisense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

92 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sisense?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 81

Collaboration

85

BI Platform Administration

82

Data Connectors and Data Mashup

82

Dashboard

82

BI Security

81

Intelligent Alerts and Notifications

81

Self Service and Ad Hoc Capabilities

80

Operational Reporting Capabilities

77

Mobile

75

Data Exploration and Visualization

71

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Ease of Implementation

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Customization

81

Availability and Quality of Training

81

Ease of IT Administration

78

Vendor Support

78

Sisense Reviews

Charles J. W.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

One of the best software in the segment.

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

For our data science team, we needed a business-friendly data visualization tool with comprehensive data modeling features. We focus mostly on sales revenue and client growth/loss. For every time period, we may easily group the results by region/location/vendor. Filters are quite useful in swiftly displaying a large amount of trending data to our executive so that he can take action.

What is your favorite aspect of this product?

Once you grasp the idea, the system is simple to set up and creating data using ELT (Elasticube) is rapid and straightforward to integrate. Data modeling is quick, and Drill Downs may be set automatically for end users to examine the data. The tech support and account managers are extremely knowledgable and competent on a wide range of issues. It appears that they are invested in our success and want us to be happy. In the last year, the improvements have come a long way, and each edition is a significant upgrade over the previous one.

What do you dislike most about this product?

The UI is difficult to operate and requires extensive training. There are far too many fundamental tasks that need the use of a Java plugin and technical assistance. Plugins are simple to install, but they must be consistent. Most BI professionals aren't Java specialists, therefore the fact that this is a required ability for working with the program is troubling. When comparing unique customer IDs from the current month to the same time period in the previous month, subtotals do not operate correctly. Because we are unable to filter the dig down results as the system says, the drill down function does not operate as described in the webinars

What recommendations would you give to someone considering this product?

Teamwork isn't powerful enough to be out of the box and ready to use, so it requires far more setup than originally thought. We have found it very useful to set up a system that uses columns from different departments involved in the project. You can also create a submitable form to complete teamwork with the required tasks and details.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Olivia C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Sisense Review

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

Ease of use, fast support, friendly interface, useful for cleaning and combining and connecting data from different sources such as AWS and Google cloud, offers intuitive Business Intelligence dashboards, is very flexible, can be accessed from the mobile application, Windows, etc.

What is your favorite aspect of this product?

Ease of use, it is useful to clean, combine and connect data from different sources such as AWS, creating a dashboard and regular reports is quick and easy. The csv to excel export function is very useful, writing SQL queries is easy.

What do you dislike most about this product?

A place for data visualization.

What recommendations would you give to someone considering this product?

Sisense is a very useful visualization platform that helps us get immediate results.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Carlos B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Basic Business Intelligence Tool

Likeliness to Recommend

8 /10

What differentiates Sisense from other similar products?

I feel like Sisense is very easy to used compared to competitors, and it has a great initiation guide for new users to start implementing it into their business, I think Sisense does a great job in getting powerful analytics.

What is your favorite aspect of this product?

My most favorite aspect is the visualization of the data, it's entirely customizable and I can organize it however I want, it has a very stunning platform that is easy to work with and the management of the data for business analysis works great and allows us to understand the data recorded in our platforms and have a clear vision of how we want to follow up with our sales projects. Another favorite aspect of Sisense is that it's perfect for understanding our revenue and risks, as well as understanding aspects of all our sales based on region.

What do you dislike most about this product?

Sisense is a bit slow at times, as well as it is costly for a small business like ours, but they're slowly improving their service. I also dislike the fact that their customer service is not responsive and doesn't do a great job at solving issues regarding the functionality of the software.

What recommendations would you give to someone considering this product?

This is a very helpful and great Business Intelligence tool and I would recommend it to people who want to get basic reports of their data, especially if you're working on sales, it's great for sorting out different KPIs that are important to your business' success.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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