Sisense Customer Reviews 2025 | Business Intelligence & Analytics

What is Sisense?

SiSense liberates data, empowers business users and frees IT by making it easy to do the difficult tasks of accessing, joining and visualizing data. Go beyond the dashboard with embeddable analytics that drive fast, actionable outcomes—right where you need them.

Company Details

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Awards & Recognition

Sisense won the following awards in the Business Intelligence & Analytics - Enterprise category

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2 Top Rated Capabilities

3 Top Rated Features

2025

2 Top Rated Capabilities

1 Top Rated Features

2024

Service Experience
Product Impact
Conflict Resolution

2023

8 Top Rated Capabilities

8 Top Rated Features

2023

Strategy and Innovation
Contract Negotiation

2022

5 Top Rated Capabilities

7 Top Rated Features

2022

Sisense Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sisense.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

89 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

7
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sisense?

8% Negative

3% Neutral

89% Positive

Pros

Acts with Integrity
Helps Innovate
Performance Enhancing
Fair

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Sisense Reviews

Lalit P.

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2025

Sisense for Business Analytics

Likeliness to Recommend

8 /10

What differentiates Sisense from other similar products?

Sisense stands out with powerful embedded analytics and white-labeling, making it easy to integrate dashboards into apps. Its Elasticube engine enables fast performance on very large, complex datasets. It also offers strong APIs and customization, giving developers more flexibility than many competitors.

What is your favorite aspect of this product?

My favorite aspect of Sisense is its seamless embedded analytics, which lets you integrate interactive dashboards directly into applications and workflows. This makes insights highly accessible without forcing users to leave their primary tools.

What do you dislike most about this product?

What I dislike most about Sisense is its steeper learning curve and complexity in setup/administration, especially when compared to more user-friendly BI tools. Managing Elasticube and customizations can require significant technical expertise.

What recommendations would you give to someone considering this product?

I’d recommend clearly assessing whether you need embedded analytics and customization, as that’s where Sisense shines. Make sure you have the right technical resources to manage setup, data modeling, and ongoing administration. Also, request a trial or proof of concept to test performance on your real data volume before committing.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

John O.

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2025

powerful, flexible BI platform that excels

Likeliness to Recommend

9 /10

What differentiates Sisense from other similar products?

Strong Embedded Analytics Capabilities Hybrid Data Models: ElastiCube + Live Multi-Tenant Architecture Support

What is your favorite aspect of this product?

My favorite aspect of Sisense is its robust embedded analytics and customization capabilities

What do you dislike most about this product?

What I dislike most about Sisense is its limited out-of-the-box advanced analytics and AI/ML capabilities

What recommendations would you give to someone considering this product?

Know Your Use Case First Invest in Developer Resources Evaluate Data Modeling Needs

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Robert U.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

To extract knowledge from data, Sisense is the key

Likeliness to Recommend

8 /10

What differentiates Sisense from other similar products?

Support for a wide variety of data sources and an easy-to-use interface make data consolidation easy. Another benefit of AI integration is that it improves the information a new user can gain. In addition to a fantastic community and helpful support staff, issues are resolved quickly.

What is your favorite aspect of this product?

With Sisense we can create dynamic dashboards and reports that show trends in sales, inventories and key performance indicators (KPIs). Thanks to this, interested parties can obtain information quickly and make well-informed decisions. Thanks to this technology, we were able to complete the task faster and more efficiently than before.

What do you dislike most about this product?

Although there is room for improvement in mobile capabilities, there are a number of restrictions on mobile access compared to the desktop version. It is possible to simplify the advanced customization of the panel, something quite complicated. Querying complex databases can be a bit complicated at times.

What recommendations would you give to someone considering this product?

When I need to create documentation based on real-time or historical data trends, Sisense is a lifesaver for data analysis and knowledge extraction. I can also better grasp difficult technical ideas with the help of the visualization tool.

Pros

Helps Innovate
Reliable
Unique Features
Effective Service

How We Deliver

Sisense

What is Sisense?

Company Details

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Awards & Recognition

Sisense Ratings

84 Likeliness to Recommend

89 Plan to Renew

4 Since last award

82 Satisfaction of Cost Relative to Value

7 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Sisense?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

BI Platform Administration Centralized console to manage BI portal administration. Management metrics and reports on usage, resource utilization, security, and other activities.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BI Security Data access control management, including access permissions management, user authentication and enforcement of access permissions via technology.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Data Exploration and Visualization Ability to visually manipulate, interact with, and explore data, and perform basic descriptive statistics and pattern detection.

Real-Time Visualization Ability to analyze and visualize data as soon as it becomes available via data-streaming pipelines.

Data Connectors and Data Mashup Connect to, merge and clean data from multiple diverse data sources.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Advanced Analytics and Data Science Techniques including predictive, data and text mining, machine learning, forecasting, what-if analysis, sentiment analysis etc.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Sisense Reviews

Lalit P.

Sisense for Business Analytics

Likeliness to Recommend

Pros

John O.

powerful, flexible BI platform that excels

Likeliness to Recommend

Pros

Robert U.

To extract knowledge from data, Sisense is the key

Likeliness to Recommend

Pros

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Title

4
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Feature Ratings

Data Modelling Tools

BI Platform Administration

Collaboration

BI Security

Dashboard

Data Exploration and Visualization

Real-Time Visualization

Data Connectors and Data Mashup

Intelligent Alerts and Notifications

Advanced Analytics and Data Science

Metadata Management

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Usability and Intuitiveness

Quality of Features

Ease of Data Integration