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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Rayner J. R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use, best Analytics Reports, and perfect

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Very user friendly and a whole tool ecosystem

What is your favorite aspect of this product?

Social Media Analytics

What do you dislike most about this product?

Nothing, it works perfectly

What recommendations would you give to someone considering this product?

The best tool for SEO

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Xandria M.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use, very intuitive.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

The amount of features and capabilities.

What is your favorite aspect of this product?

The fact that I can easily audit my site.

What do you dislike most about this product?

Not a fan of the fact that you can't search for the popularity of keywords in a given state, you can only search by country.

What recommendations would you give to someone considering this product?

Highly recommend, the keywords feature alone is almost worth the entire yearly premium.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Greg B.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

"Lots of valuable features!"

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

This is the only product in this field I've used.

What is your favorite aspect of this product?

The blog title volume feature is my favorite aspect.

What do you dislike most about this product?

It's a bit difficult to navigate all of the features.

What recommendations would you give to someone considering this product?

There are many great tools here. I would recommend taking advantage of the training!

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

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