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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

Analytics and Reporting

84

Auditing

83

On-Page Tracker/Optimization

83

Local SEO

81

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

85

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

78

Semrush Reviews

Kevin H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use and great analytics

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush provides competitive research and keyword analysis that has a profound impact on multiple channels including SEO, PPC, content strategy and social media to name a few.

What is your favorite aspect of this product?

The SEO toolkit is a game-changer for us that has helped our SEO, PPC and content strategy

What do you dislike most about this product?

There is a lot of information that is presented within the platform that it can sometimes be difficult to ascertain actionable outcomes out of it.

What recommendations would you give to someone considering this product?

Definitely give it a try and leverage their free trial to see its capabilities and if its a good fit for your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Emily B.

  • Role: C-Level
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Great to help you find ways to imporve

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

more detailed more useful more variety of reports

What is your favorite aspect of this product?

The analytics

What do you dislike most about this product?

Hard to find key words, needs more

What recommendations would you give to someone considering this product?

Have a clear purpose

Pros

  • Altruistic
  • Generous Negotitation
  • Transparent
  • Continually Improving Product

Cons

  • Vendor's Interest First
  • Under Delivered

Elke H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

Saves time and provides comprehensive reports.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

You have the most robust SEO tools of anyone on the market. With the social media it makes it a no brainer.

What is your favorite aspect of this product?

The content optimization features

What do you dislike most about this product?

Facebook posting is very buggy abs doesn't work most of the time

What recommendations would you give to someone considering this product?

It'll save time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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