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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Sabrina L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use, great insights

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Robust search insights

What is your favorite aspect of this product?

Different price level for companies at all sizes

What do you dislike most about this product?

Can smaller companies use the free version for longer?

What recommendations would you give to someone considering this product?

Great tool, def recommended for anyone who wants to be more date driven

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amie W.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

A perfect tool for keyword research and SEO.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

With so many incredible features, it facilitates the completion of marketing duties with ease. The dashboard is thorough, has essential highlights, and offers insightful information. By selecting the best keyword for my industry, we can increase website traffic and make my project successful. An excellent program packed with features, simple to use, and enables To-Do priority activities for businesses.

What is your favorite aspect of this product?

SemRush receives so many comments and recommendations that you never run out of marketing strategy tests. Little cards that appear provide information on the feature definition and use case. The SemRush keyword research feature layout is similar to the keyword planner for those unfamiliar with it. The suite has a tone of capability, including various tools, reports, and features.

What do you dislike most about this product?

Everyone seems to be asking for credit card information, but it seems unnecessary because it discourages individuals from signing up for free trials and becoming loyal customers. Low search volume terms do not show up in the search analysis, and occasionally we miss out on high intent users who would have arrived via these keywords.

What recommendations would you give to someone considering this product?

We found it incredibly user-friendly, which is also valid from a non-technical perspective. Keeping track of keyword and label data is one of the best ways to stay on top of the most popular material in your field. We have access to many reports, but we are unsure of the maximum number or whether there is a limit. You can get in touch with the team if there is a problem.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ramakant R.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Best Keyword Research Tool to Track & Reports

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush provides good keyword research with more than 1 billion Keywords report. It can also provide competitors analysis report, on page SEO report, backlinks reports & Paid keywords reports.

What is your favorite aspect of this product?

Keyword research, Keyword ranking report & Backlink analysis report

What do you dislike most about this product?

The product pricing for a single user is expensive. Not recommended for small-scale industries, freelancers, or small organizations.

What recommendations would you give to someone considering this product?

If you are managing 4-5 SEO projects, Semrush is the best tool to manage your project. Semrush provides you with a complete idea of Keyword reports, keyword ranking, website audit, website backlink analysis, and many other features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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