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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Betty B.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, but could use more features

Likeliness to Recommend

7 /10

What differentiates Semrush from other similar products?

Easy to use and a lot of great features to monitor and enhance both organic and paid search campaigns.

What is your favorite aspect of this product?

Keyword research tool was handy for gathering search demand volumes

What do you dislike most about this product?

Wish there was a way to view more competitive set data for our product categories

What recommendations would you give to someone considering this product?

Try to run a trial version to understand the needs of your business and if this will be useful

Pros

  • Respectful
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Great SEO tool. A lot of features to explore.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Cons

  • Charges for Enhancements
  • Vendor's Interest First

Warren M.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use, cost effective, and widely used.

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Widely used, trusted and works well for the cost.

What is your favorite aspect of this product?

Easy of use and integration.

What do you dislike most about this product?

I don't. I think the software is easy to use, integrates well with our applications, and is cost effective

What recommendations would you give to someone considering this product?

The price of multi user licenses could come down.

Pros

  • Reliable
  • Enables Productivity
  • Client Friendly Policies
  • Fair

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