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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Stuti s.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use with good features

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Good features and usability

What is your favorite aspect of this product?

Ranking of keywords

What do you dislike most about this product?

Price of the poroduct

What recommendations would you give to someone considering this product?

Good to start with

Pros

  • Reliable
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Chetna S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great tool to use and can be further improved.

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Valuable Insights

What is your favorite aspect of this product?

Historical and current data

What do you dislike most about this product?

additional features have to be bought separately

What recommendations would you give to someone considering this product?

Plan your projects and expectations before using the toll as it can be very overwhelming if you don't.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Joe S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great value add for multilocation businesses

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Robust tools and continually adding new features. Great way to quantify digital marketing efforts.

What is your favorite aspect of this product?

Local SEO and local rankings

What do you dislike most about this product?

Social could use more metrics

What recommendations would you give to someone considering this product?

First understand you KPIs and then reach out to the sales team, they will make demonstrate how you can measure your goals. You can't manage what you can't measure.

Pros

  • Saves Time
  • Respectful
  • Helps Innovate
  • Continually Improving Product

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