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Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Dana M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A perfect tool for SEO and market research

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

With this wonderful technology, I can conduct all the analysis and optimization required for a successful ad campaign launch. Semrush has helped me swiftly fix both bugs, clean up the backlink profile, and much more since I started using it. Because of this, it is now the greatest and most widely used program for search engine optimization.

What is your favorite aspect of this product?

I adore having the ability to perform a site audit, particularly since if I implement changes and am unsure if I did it right, the site audit would instantly inform me if I did it. It's wonderful for detecting faults or problems on your website and helps you repair them quickly. Its comprehensive reporting dashboard, which displays all the important features and offers insightful information, is another feature I truly like.

What do you dislike most about this product?

Semrush is currently the most widely used tool for staying on top of search engine optimization. With so many features, anyone will need clarification about what to use and what not to. Low search volume terms do not show up in the search analysis, and occasionally we miss out on high-intent users who would have arrived via these keywords.

What recommendations would you give to someone considering this product?

Effective link-building and backlinks-checking tools. Does indeed deliver accurate info. The weekly site assessment that is scheduled for us is quite helpful in assisting us in resolving any difficulties. Competent in rank monitoring and on-page SEO audits. It does offer advice that can be used to solve any online problems. It is optional that you be an adept tool user.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rocco F.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Great product with a great team

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Service Product Functionality

What is your favorite aspect of this product?

Eas of Use

What do you dislike most about this product?

Nothing at the moment

What recommendations would you give to someone considering this product?

Pays for itself

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Danae S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Still the best I’ve used for SEO.

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Generally better keyword volume data

What is your favorite aspect of this product?

Competitor tools

What do you dislike most about this product?

The keyword volume data is terrible for my industry

What recommendations would you give to someone considering this product?

Check the industry before buying

Pros

  • Helps Innovate
  • Enables Productivity
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
  • Less Generous
  • Leverages Incumbent Status

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