What is SAP S/4HANA Cloud?
An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 87%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 88%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP S/4HANA Cloud?
Pros
- Respectful
- Reliable
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Supply Chain Management
Procurement Management
Governance Risk and Compliance
Analytics and Reporting
Service Management
Job and Project Management
Human Capital Management
Customer Relationship Management
BI and Performance Management
Industry Specific Capabilities
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Vendor Support
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Also Featured in...
Accounting - Enterprise
Translation missing: en.product_page.ratings.score 8.5
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Quality Management System
Translation missing: en.product_page.ratings.score 8.4
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Process Manufacturing ERP
Translation missing: en.product_page.ratings.score 8.3
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Enterprise Resource Planning - Enterprise
Translation missing: en.product_page.ratings.score 8.1
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Core Financial Management
Translation missing: en.product_page.ratings.score 8.0
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Discrete Manufacturing ERP
Translation missing: en.product_page.ratings.score 8.0
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SAP S/4HANA Cloud Reviews
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jun 2025
SAP review
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Francesco S.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2025
My experience with SAP S/4HANA CLOUD.
Likeliness to Recommend
What differentiates SAP S/4HANA Cloud from other similar products?
The software has awesome customer support services. The product is a modern enterprise resource planning software with up to date functionalities.
What is your favorite aspect of this product?
The product has amazing ERP features and excellent analytics capabilities.
What do you dislike most about this product?
Userbility of the software is hard and requires considerable training and experience.
What recommendations would you give to someone considering this product?
The software is a reliable ERP tool for all sizes of business. It provides users with standard order management features and tools.
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time
Emmanuel O.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
Robust and Scalable ERP Solution. The leading ERP
Likeliness to Recommend
What differentiates SAP S/4HANA Cloud from other similar products?
Real-time data processing powered by the HANA
What is your favorite aspect of this product?
Ease of Integration with other solution
What do you dislike most about this product?
Complex user interface
What recommendations would you give to someone considering this product?
It is the leading ERP solution and i will recommend it for any small medium and large enterprises
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
