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What is SAP Cloud ERP?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP Cloud ERP (Previously SAP S/4HANA Cloud) removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

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Awards & Recognition

SAP Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

2
Since last award

94 Plan to Renew

6
Since last award

76 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Cloud ERP?

7% Negative
4% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 81

Accounting and Financial Management

83

Supply Chain Management

81

Procurement Management

81

Human Capital Management

79

Analytics and Reporting

79

Governance Risk and Compliance

79

Job and Project Management

78

Service Management

78

Customer Relationship Management

76

Industry Specific Capabilities

75

BI and Performance Management

75

Vendor Capability Ratings

Average 78

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Quality of Features

80

Usability and Intuitiveness

80

Business Value Created

78

Vendor Support

76

Availability and Quality of Training

76

Ease of Data Integration

76

Ease of Implementation

75

Ease of Customization

72

SAP Cloud ERP Reviews

Ahmed A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to Implement and boosts Productivity.

Likeliness to Recommend

8 /10

What differentiates SAP Cloud ERP from other similar products?

SAP S/4HANA Cloud sets itself apart as a cloud-based ERP solution, offering real-time processing, intuitive Fiori-inspired interfaces, and integrated AI for decision-making. With automatic updates, modular scalability, and industry best practices, it serves as a dynamic, ever-evolving business ally, supporting global operations effortlessly. It's not just an ERP; it's your business's digital wingman.

What is your favorite aspect of this product?

My favorite aspect of SAP S/4HANA Cloud is definitely its real-time processing capabilities. The use of the SAP HANA in-memory database means I can get instant insights and make decisions on the fly. It's like having a crystal ball for my business operations, allowing me to stay agile and make informed choices at the speed of thought. This feature not only boosts efficiency but also keeps my business on the cutting edge of technology, making SAP S/4HANA Cloud an indispensable ally for my dynamic and fast-paced needs.

What do you dislike most about this product?

The potential downside with SAP S/4HANA Cloud could be its complexity, especially during the implementation phase. I might find the initial setup and migration processes intricate, demanding careful planning and resources. The learning curve could also be a concern for me, especially if I'm not familiar with the system. Additionally, the ongoing costs associated with maintaining a cloud-based solution might be a point of consideration, especially if I'm working with a limited budget.

What recommendations would you give to someone considering this product?

If you're considering SAP S/4HANA Cloud, here are a few recommendations based on my perspective. Firstly, thoroughly assess your business needs and objectives to ensure alignment with the features and capabilities of the product. Consider the complexity of the implementation process and be prepared to allocate sufficient resources for a smooth transition. Invest time in training and onboarding to mitigate the learning curve for your team. Additionally, carefully evaluate the total cost of ownership, including ongoing maintenance and support fees. Engage with SAP's support and community resources to stay informed about updates.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Andreea M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Best in class

Likeliness to Recommend

8 /10

What differentiates SAP Cloud ERP from other similar products?

SAP S/4HANA stands out from other products primarily due to its advanced in-memory computing capabilities. It utilizes the SAP HANA database, providing real-time data processing and analytics. It has a simplified data model, a more intuitive user interface, and supports advanced technologies like machine learning and IoT, making it a comprehensive and innovative enterprise solution.

What is your favorite aspect of this product?

The Fiori user interface because it tailors the user experience based on roles, ensuring that individuals have access to the relevant information and functions needed for their specific job responsibilities.

What do you dislike most about this product?

It is very difficult to implement in large organizations and customizations are expensive

What recommendations would you give to someone considering this product?

It is the best ERP solution if you're looking for seamless data integration, and a full cloud solution

Pros

  • Enables Productivity
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Cons

  • Charges for Enhancements
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2025

Maybe not a fit for our organization

Likeliness to Recommend

6 /10

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Cons

  • Less Inspiring
  • Leverages Incumbent Status
  • Inhibits Innovation

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