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What is SAP Business One?
SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Business One?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Analytics and Reporting
Procurement Management
Industry Specific Capabilities
Supply Chain Management
BI and Performance Management
Service Management
Human Capital Management
Governance Risk and Compliance
Customer Relationship Management
Job and Project Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of Customization
Also Featured in...
SAP Business One Reviews
Aditya P.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Feb 2026
Reliable and Powerful ERP
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
It stands out for its strong end-to-end integration, real-time reporting, and scalability tailored specifically for small and mid-sized businesses
What is your favorite aspect of this product?
its seamless integration across finance, sales, and inventory, which makes managing the entire business much more efficient.
What do you dislike most about this product?
the interface can feel a bit outdated and some customizations require.
What recommendations would you give to someone considering this product?
ensure you have the right implementation partner, as proper setup and training make a big difference.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
- Role: Consultant
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Nov 2024
Low budget for medium size companies.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Effective Service
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Less Productive
Qual A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2025
More suited for small & medium businesses.
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
Facilitates Sales management process through lead tracking, automation & forecast. BI analysis tools are available & reports can be automated quite easily. Strong security compliance ensures data protection.
What is your favorite aspect of this product?
-Inventory management is the best feature available, it is clear in terms of layout and provides various innovative widgets as well.
What do you dislike most about this product?
-Large scale features are missing, scalability is limited. Complex operations pose a problem. -Limited customization, specialized business needs are not met. -Advanced Data visualization tools are sold as addons.
What recommendations would you give to someone considering this product?
The product supports limited customization so make sure that modules serve your business needs before making a purchase.
Pros
- Respectful
- Security Protects
- Helps Innovate
- Unique Features
Cons
- Vendor's Interest First
- Under Delivered
- Charges for Enhancements
