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What is SAP Business One?
SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Down
1
Since last award
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 88%
- Negotiation and Contract:
- 72%
- Conflict Resolution:
- 85%
- Strategy & Innovation:
- 83%
- Service Experience:
- 83%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Business One?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Procurement Management
Analytics and Reporting
Industry Specific Capabilities
Supply Chain Management
BI and Performance Management
Governance Risk and Compliance
Job and Project Management
Service Management
Human Capital Management
Customer Relationship Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of Customization
Also Featured in...
SAP Business One Reviews
Jame J.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted May 2025
Featured Rich ERP tool.
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
The user-friendly interface and the ability to customize dashboards in SAP Business One help make the software accessible even to people who are not technical. Its ability to work well with other applications, combined with smooth flow of data, helps set it apart and increases efficiency throughout the organization.
What is your favorite aspect of this product?
The way SAP Business One easily works with SAP’s solutions and non-SAP applications is noteworthy. Thanks to this integration, companies can keep using the tools and systems they have, which makes switching to a united ERP system much easier. In this way, productivity rises and the system helps companies scale up as they grow.
What do you dislike most about this product?
SAP Business One is feature-rich, its price could be a problem for smaller companies. The overall expense for SAP Business One’s licensing, setup, and upkeep may be too much for organizations with modest budgets hoping to use a full-featured ERP.
What recommendations would you give to someone considering this product?
Providing complete training to employees is necessary for making the best use of the software. Training staff to use all the system’s features and functionality will improve how well the transition goes and lead to improved company results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Harold W.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2025
Key Insights For Evaluating SAP Business One.
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
The solution from SAP Business One is adapted especially for companies of small and medium sizes, with a complete set of tools for finance, sales, and inventory management. It is different from other solutions since companies can deploy it either locally or use the cloud, helping them adapt to any need.
What is your favorite aspect of this product?
The reporting and analytics tools in SAP Business One are among the things I like most about the software. With the software, businesses get real-time access to performance data, making quick decisions possible. Whenever users customize the reports and dashboards, they find it easier to see the data and this improves planning and efficiency in several departments.
What do you dislike most about this product?
Setting up and implementing SAP Business One can be complicated at first. The big number of features might confuse someone new to the system, and configuring it in a way that matches the business exactly often takes a lot of time and effort.
What recommendations would you give to someone considering this product?
Those interested in SAP Business One must take time to analyze their business needs to make sure the software suits them. A certified SAP partner can guide you with useful information and simplify the way your business adopts the software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jamie R.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Dec 2024
Real-Time Decisions Made Easy
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
Unlike Oracle NetSuite, SAP Business One allows you to tailor modules—such as finance, inventory, and customer relationship management—based on your specific needs, reducing unnecessary clutter.
What is your favorite aspect of this product?
when planning for peak travel seasons, I can pull reports on room availability, operational costs, and projected revenue in minutes.
What do you dislike most about this product?
While it’s great for checking reports or approvals on the go, tasks like creating new workflows or managing guest data still require the desktop version, which can be inconvenient.
What recommendations would you give to someone considering this product?
SAP Business One works best when integrated across all departments—front desk, housekeeping, and finance
Pros
- Continually Improving Product
- Enables Productivity
- Inspires Innovation
- Altruistic
