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SAP Business One Logo Award Winner Product Badge
SAP Business One Logo Award Winner Product Badge
SAP

SAP Business One

Composite Score
8.2 /10
CX Score
8.2 /10
Category
SAP Business One
8.2 /10

What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details


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Awards & Recognition

SAP Business One won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

6% Negative
3% Neutral
91% Positive

Pros

  • Reliable
  • Acts with Integrity
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 87

Accounting and Financial Management

89

Analytics and Reporting

88

Procurement Management

87

Industry Specific Capabilities

85

Supply Chain Management

85

BI and Performance Management

84

Service Management

83

Human Capital Management

82

Governance Risk and Compliance

81

Customer Relationship Management

81

Job and Project Management

80

Vendor Capability Ratings

Average 83

Business Value Created

88

Quality of Features

86

Breadth of Features

85

Usability and Intuitiveness

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

82

Ease of Implementation

82

Ease of Data Integration

82

Vendor Support

81

Ease of Customization

79

SAP Business One Reviews

Yasir L.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Best Complete ERO solution for medium industries

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

SAP Business One authorizes us to survive our organization very surely. Help us control your stock and hold us in check, this blocks worthless deficits. It covers all the needs of narrow and medium associations. It has many customization potential. It has a completely recorded netting aid tier for unification.

What is your favorite aspect of this product?

I appreciate how straightforward it is to use. For instance, when placing an order in the system, you can easily transfer data from Excel and it gets captured instantly, without the need to manually input each item.

What do you dislike most about this product?

I am not a fan of the abundance of modules. I would rather they were simplified to just a few modules. For instance, combining the inventory module with the purchasing module would help reduce the number of switches.

What recommendations would you give to someone considering this product?

Typically, this product requires customization because, while it meets the industry's fundamental requirements, it must be tailored to integrate with industry-standard customized solutions. Therefore, the implementation process not only takes some time, but it also involves the user collaborating with third-party vendors to ensure successful implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Robert G.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

You get what you paid for,pricey but 1 of the best

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

Functionality and Allows you to customize almost everything

What is your favorite aspect of this product?

Materials Management, Master Data Management, Sales and Distribution, Finance and Cost controlling

What do you dislike most about this product?

Lack of HCM and HR Related Functionality

What recommendations would you give to someone considering this product?

You get what you paid for, but needs a lot of investment

Pros

  • Continually Improving Product
  • Unique Features
  • Trustworthy
  • Efficient Service

Cons

  • Less Generous

Aditya P.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2026

Reliable and Powerful ERP

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

It stands out for its strong end-to-end integration, real-time reporting, and scalability tailored specifically for small and mid-sized businesses

What is your favorite aspect of this product?

its seamless integration across finance, sales, and inventory, which makes managing the entire business much more efficient.

What do you dislike most about this product?

the interface can feel a bit outdated and some customizations require.

What recommendations would you give to someone considering this product?

ensure you have the right implementation partner, as proper setup and training make a big difference.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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