What is RingEX?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingEX?
Pros
- Respectful
- Transparent
- Trustworthy
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Secure Access
Continuous UCC
Third-Party Integration
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingEX Reviews
Anne A.
- Role: Industry Specific Role
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2024
Why RingCentral MVP Is The Best
Likeliness to Recommend
What differentiates RingEX from other similar products?
It handles team collaboration/communication easily and ensure Secure communications.
What is your favorite aspect of this product?
Scaling is super easy and the tool makes web calls easy. Handle both communication/collaboration effortlessly
What do you dislike most about this product?
So far, no flaws to report. Has been effective.
What recommendations would you give to someone considering this product?
I'm recommending RingCentral MVP for being the best as a communication/collaboration Solution.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Simon B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Best cloud phone software!
Likeliness to Recommend
What differentiates RingEX from other similar products?
The fact that it is extremely stable!!
What is your favorite aspect of this product?
Definitely it’s intuitiveness and ease of use. Especially at a management level. The admin platform is wonderful to work with!
What do you dislike most about this product?
Maybe a BIT more intuitive reporting system. Although it remains very well in it’s current state
What recommendations would you give to someone considering this product?
THE best cost effective cloud phone system. Also very flexible phone tool
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
Costel O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Overall I love it
Likeliness to Recommend
What differentiates RingEX from other similar products?
I like being able to effectively connect with my clients using the file-sharing and instant chat features, especially while I'm troubleshooting. Getting started is quick. Callers can be placed on hold while I answer from another device. Text messages can be sent and received by me.
What is your favorite aspect of this product?
A converged communications system is RingCentral. All communications are contained in a single piece of software. Our business has been utilizing and depending on this crucial technology for the private papers of our clients. Since then, we have been utilizing it without incident. It performs as expected and, in most cases, it goes above and above our expectations.
What do you dislike most about this product?
On the market, there are various possibilities. I'd like to see a lower-cost business plan that lets new clients with limited usage patterns test the system before committing to it for full-fledged office use.
What recommendations would you give to someone considering this product?
Our interaction with RingCentral MVP was very favorable. The features of messaging and video are complete, and tools like transcription and summarization significantly increase their attractiveness. Without completely leaving the main meeting, attendees can use virtual breakout rooms if they need to explore ideas in greater detail.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
