What is RingEX?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingEX?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Outbound Fax Transmission
Inbound Fax Acceptance
Optical Character Recognition
Multi-Page Support
Content Management
Multi-Sourced Fax
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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RingEX Reviews
Neha S.
- Role: Operations
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Dec 2024
It's convenient
Likeliness to Recommend
What differentiates RingEX from other similar products?
It's a unified communications platform
What is your favorite aspect of this product?
Ability to receive fax anywhere at anytime
What do you dislike most about this product?
It sometimes send the same document multiple times
What recommendations would you give to someone considering this product?
Customer service can be improved
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Respectful
.Kim M.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2024
Very impressed by its rich feature set.
Likeliness to Recommend
What differentiates RingEX from other similar products?
It was more advanced features and functionality then most similar online faxing services. It also has more services bundled into one single solution.
What is your favorite aspect of this product?
It is very easy to send and receive faxes with large amounts of pages. I love its very rich feature set.
What do you dislike most about this product?
I did not like the learning curve. It took a lot of time to understand how to use all of the features and functionalities that we needed to use.
What recommendations would you give to someone considering this product?
If you are considering using RingCentral Fax make sure you have the time and patience to train employees thoroughly on the interface.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jennifer N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Easy to implement, easy to use.
Likeliness to Recommend
What differentiates RingEX from other similar products?
It's more intuitive and easy to use than similar products.
What is your favorite aspect of this product?
Ease of sending outbound faxes.
What do you dislike most about this product?
I don't fax enough anymore to really justify using eFax.
What recommendations would you give to someone considering this product?
Get it if you really need it and will use it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Continually Improving Product