What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
87 Plan to Renew
3
Since last award
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Friendly Negotiation
- Continually Improving Product
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Tax Form Preparation
Self Service Portal
Compensation Management
Direct Deposit
Time and Attendance
Taxation Deduction
HR Systems Interface
Benefits Calculation
Accounting Systems Interface
Vacation and Leave Tracking
Retirement Plan Tracking
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
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Human Capital Management - Midmarket
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Benefits Administration
Translation missing: en.product_page.ratings.score 7.2
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Talent Management
Translation missing: en.product_page.ratings.score 7.0
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Paylocity Reviews
Elman M.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2023
Easy to use. Bit slow but works as expected
Likeliness to Recommend
What differentiates Paylocity from other similar products?
It is easy to use, all information is easy to locate, management tools are great, it works as expected, to approve timecards or time-off is very simple, very user-friendly and good interface.
What is your favorite aspect of this product?
The fact that information is easy to locate and that you do not need to invest time in getting to know each feature because it is really simple to use, approving time-off is easy so this is a plus .
What do you dislike most about this product?
The major thing I dislike is that you need to log in whenever you have to work on it or to create a pause-stamp, it does not take long but if the same could stay logged in it will be a great update.
What recommendations would you give to someone considering this product?
That take the chance to prove it mostly because of how easy is to manage information and how easy it is to use, also great customer support whenever is needed.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Rita P.
- Role: Consultant
- Industry: Insurance
- Involvement: End User of Application
Submitted Oct 2023
Great, affordable option for payroll, benefits.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Training modules and live training have been a valuable tool for learning Paylocity. I have several clients who implemented Paylocity, coming from other platforms. Paylocity was able to provide a smooth transition from one platform to another with minimal challenges. Clients are able to choose the training that works best for their employee population. While the end result is that everyone is paid correctly, getting to the end result is equally important.
What is your favorite aspect of this product?
My favorite aspect of the product is the training available. You can choose instructor led training or training modules. That has been so valuable in implementing Paylocity.
What do you dislike most about this product?
Reporting can be a challenge. I have submitted several requests for custom reports due to not being able to get the data I need in a format I need. The other frustrating thing is not being able to reach a specific department without going through one account manager. It would be more productive, in my opinion, to be able to reach billing or general ledger, or any other department directly.
What recommendations would you give to someone considering this product?
Be very specific with your business needs. Paylocity is capable of providing what you need as long as you communicate well. The implementation process may seem tedious, but it is necessary to get the result you desire.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Respectful
Cons
- Under Delivered
Andrea S.
- Role: Human Resources
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2023
Features work but customer service lacks.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Affordability Intuitive
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Customer support. Everything has to be funneled through someone to get to where it needs to go. You can't reach out directly. After implementation you are not a priority.
What recommendations would you give to someone considering this product?
Consider how much assistance you usually need before purchasing.
Pros
- Generous Negotitation
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Commodity Features
- Less Effective Service
- Less Inspiring
