What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Appreciates Incumbent Status
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Payroll Administration
Benefits Calculation
HR Systems Interface
Vacation and Leave Management
Tax Form Preparation
Taxation Deduction
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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Paycom Reviews
- Role: Human Resources
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2023
Employee Empowerment of their pay!
Likeliness to Recommend
Pros
- Respectful
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Terri C.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted May 2026
it is very user-friendly
Likeliness to Recommend
What differentiates Paycom from other similar products?
It is much easier to use than our previous HRIS. The data input is very easy and it has more features than our previous provider.
What is your favorite aspect of this product?
It is web-based. I can access it away from the office.
What do you dislike most about this product?
The Benefits Enrollment process (set-up time for file feeds to carriers).
What recommendations would you give to someone considering this product?
They are worth giving a try. I like the customer service team. if I have a problem, I can reach out to them for assistance.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Carla D.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2026
Solid HRIS. Lacking LMS.
Likeliness to Recommend
What differentiates Paycom from other similar products?
I do not have experiences with other HRIS systems.
What is your favorite aspect of this product?
ESS functionalities. Employee control of direct deposit and approving paychecks.
What do you dislike most about this product?
Lack of LMS improvements and features. More focus should be placed on the development of this area. This would greatly improve the product.
What recommendations would you give to someone considering this product?
This product is great for HR use. It is not the best for LMS use.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Cons
- Inhibits Innovation
- Less Efficient Service
- Less Effective Service
