This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-877-281-0480 (US/CAN) or
+1-703-544-9513 (International)
Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
8.2 /10
CX Score
8.5 /10

What is Paycom?

Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Paycom won the following awards in the Payroll category

Filter By

Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

2% Negative
4% Neutral
94% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Altruistic

Feature Ratings

Average 86

Payroll Administration

92

Compensation Management

88

Direct Deposit

88

Time and Attendance

88

HR Systems Interface

86

Benefits Calculation

86

Tax Form Preparation

85

Taxation Deduction

84

Vacation and Leave Management

84

Third Party System Integration

82

Retirement Plan Tracking

81

Vendor Capability Ratings

Average 82

Breadth of Features

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Business Value Created

82

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

81

Ease of Customization

79

Paycom Screenshots

Paycom Downloads

Paycom Videos

Paycom Reviews

Deepthi R.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

One of the best Payroll tool.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

It offers integrated solutions for payroll, HR management, talent management and time and labor management, all within a single system and reduces the need for integrating with 3rd party tools. Paycom also facilitates employee self-service, allowing employees to manage their own HR data independently.

What is your favorite aspect of this product?

I provides employee self service functionality. By enabling employees to manage their own HR data, like updating personal information, checking their paystubs, even managing their benefits, updating attendance, it greatly reduces the administrative burden on HR folks. This not only empowers employees but also allows HR teams to focus on more strategic initiatives rather than getting bogged down with day to day administrative tasks.

What do you dislike most about this product?

It could improve its user interface design which is pretty outdated.

What recommendations would you give to someone considering this product?

If you're considering Paycom, ensure it aligns with your business needs, especially for integrating payroll, HR and talent management. Leverage its employee self-service to reduce administrative tasks. Try demo sessions to assess usability, check compatibility with your existing tools and evaluate customer support and user interface.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

it can be expensive, but customer service is great

Likeliness to Recommend

6 /10

Pros

  • Unique Features
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Alan S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Great Employee Self-Service Model

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

Paycom is an extensive payroll. It streamlines all the steps involved in payroll such calculation of taxes, deductions, and deposits. It assists the employees in monitoring their payroll data. This reduces our burden on the organization. It is complete software in every way. Its “Employee Self-service” model differentiates itself from its competitors in the market. It empowers the employee to manage their data which includes tax filings, time tracking, and enrollment directly into the system by enhancing its accuracy. Furthermore, it prioritizes automation and compliance to keep the business up-to-date and minimize the risks.

What is your favorite aspect of this product?

Again its Employee Self-Service feature which makes it different from others is my favorite one. This feature increases the efficiency of the work making the process of payroll more transparent and smooth. To give the power to employees to look after their payroll process, not only reduces the burden of businesses but also increases efficiency. It is a unique approach that generates a more user-friendly payroll management experience.

What do you dislike most about this product?

It gives a complete roadmap to its users about its usage. However, sometimes, it becomes difficult to deal with small enterprises. Someone, having less knowledge about its functionality sometimes comes across hurdles. So, training is a prerequisite to sorting out such issues and experiencing good results.

What recommendations would you give to someone considering this product?

Paycom is the ideal choice for all businesses, mid-sized to large. Businesses that demand an all-in-one solution for payroll should go for it without any second thought. Especially, if you want to streamline the management of employees through self-service. It provides comprehensive strategies for employees to monitor the payroll process. However, initial training must be given for smoothness.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Most Popular Paycom Comparisons