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Paycom

Paycom

Composite Score
8.2 /10
CX Score
8.4 /10

What is Paycom?

Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.

Company Details


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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

3% Negative
4% Neutral
93% Positive

Pros

  • Friendly Negotiation
  • Transparent
  • Security Protects
  • Helps Innovate

Feature Ratings

Average 85

Compensation Management

88

Time and Attendance

87

Direct Deposit

86

HR Systems Interface

86

Tax Form Preparation

85

Benefits Calculation

85

Accounting Systems Interface

84

Taxation Deduction

83

Vacation and Leave Tracking

83

Retirement Plan Tracking

81

Self Service Portal

81

Vendor Capability Ratings

Average 83

Ease of Implementation

85

Ease of Data Integration

84

Breadth of Features

84

Quality of Features

84

Business Value Created

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

79

Paycom Screenshots

Paycom Downloads

Paycom Videos

Paycom Reviews

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Employee Empowerment of their pay!

Likeliness to Recommend

10 /10

Pros

  • Respectful
  • Client Friendly Policies
  • Helps Innovate
  • Continually Improving Product

Daniel A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2025

This is a great product and I greatly recommend it

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Seamless integration of all tools, from talent acquisition to payroll, is built to work together, resulting in a streamlined and secure user experience.

What is your favorite aspect of this product?

All HR functions work seamlessly together, eliminating duplicate data entry and reducing errors, and providing a seamless experience.

What do you dislike most about this product?

This product is a premium-priced HRIS solution, which can be a significant drawback for some businesses, and users sometimes report irrelevant charges.

What recommendations would you give to someone considering this product?

Prioritize the all-in-one architecture.

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Acts with Integrity

Dorcas B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Paycom: workforce tech that actually works for you

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paycom offers a unified solution where all HR functions like hiring to payroll to performance all in a system.

What is your favorite aspect of this product?

I love how I can make updates myself without emailing HR for every little thing.

What do you dislike most about this product?

I dislike the fact that it's slow during high- volume times.

What recommendations would you give to someone considering this product?

I'll recommend that you make a list of your core needs and compare them with what paycom offers out of the box.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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