What is Paycom?
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Payroll Administration
Benefits Calculation
HR Systems Interface
Vacation and Leave Management
Tax Form Preparation
Taxation Deduction
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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Paycom Reviews
martin k.
- Role: Human Resources
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Sep 2020
Ideal HR platform
Likeliness to Recommend
What differentiates Paycom from other similar products?
integrates with other softwares, mobile access, employer tracking, tax management services, management of documents in a secure manner, all payroll services, timely reporting and analytics.
What is your favorite aspect of this product?
tax management services that enables workers tax deductions, retirement processing services, automated payment of expenses, easy reports on expenditure, candidate tracker tools, compensation management services.
What do you dislike most about this product?
implementation is tiresome especially for first time users.
What recommendations would you give to someone considering this product?
decision making is one of the main traits an enterprise can have to be reach objective. try Paycom HCM, your wont regret.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Kennedy A.
- Role: Human Resources
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Feb 2020
Efficient Solution
Likeliness to Recommend
What differentiates Paycom from other similar products?
Most tasks are automated unlike there competitors.
What is your favorite aspect of this product?
Tax deductions
What do you dislike most about this product?
Inadequate security of data
What recommendations would you give to someone considering this product?
Find comfort with excellent product.
Pros
- Continually Improving Product
- Reliable
- Effective Service
- Acts with Integrity
Joe D.
- Role: Human Resources
- Industry: Recreation
- Involvement: Business Leader or Manager
Submitted Jun 2020
Paycom works like we need it and is stable.
Likeliness to Recommend
What differentiates Paycom from other similar products?
We only had a in house system before, Paycom works.
What is your favorite aspect of this product?
Ease of payroll.
What do you dislike most about this product?
None, It gives us all we need for our payroll.
What recommendations would you give to someone considering this product?
Get a demo of the product.
Pros
- Reliable
- Enables Productivity
- Saves Time
- Helps Innovate