What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
Down
1
Since last award
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Transparent
- Security Protects
- Client's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
How an Auto Dealership Revs Up Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Built for Health Care: Paycom x Dominion Care
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Tax Credits
Reporting and Analytics
GONE®
Beti®
Forrester Infographic ft. Gone
Position Management
Paycom Reviews
E Mary C.
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2020
Flexibility disappointing
Likeliness to Recommend
What differentiates Paycom from other similar products?
Was supposed to be more flexible. Not quite so for our strange little group
What is your favorite aspect of this product?
Personally the dashboard my staff created
What do you dislike most about this product?
Very hard to use multiple filters ans sorts
What recommendations would you give to someone considering this product?
Depends on their business. If you have many non standard procedures (albeit best practices) this can be limiting.
Pros
- Acts with Integrity
- Friendly Negotiation
- Helps Innovate
- Reliable
Heather P.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted May 2020
This product meets our business needs
Likeliness to Recommend
What differentiates Paycom from other similar products?
We can do more in paycom
What is your favorite aspect of this product?
I can see my timesheet paystubs benefits and ptob
What do you dislike most about this product?
Can't see paystub prior to pay day
What recommendations would you give to someone considering this product?
It is a very useful product
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Over Delivered
- Role: Human Resources
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Apr 2020
Good product with numerous features
Likeliness to Recommend
Pros
- Unique Features
- Client Friendly Policies
- Fair
- Altruistic
