What is Paycom?
Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Transparent
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
How an Auto Dealership Revs Up Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Paycom x Waukegan Park District: Making HR and Payroll a Walk in the Park
Introducing IWant
Paycom Reviews
Lindsay j.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
Simplified our payroll process
Likeliness to Recommend
What differentiates Paycom from other similar products?
With our representative visiting our office on a semi-regular basis, customer service has been excellent. When customers suggest system improvements, they are always taken into account. Paycom is improving all of the time!
What is your favorite aspect of this product?
As a staff trainer, it was my responsibility to guide others to learn how to use Paycom when my company switched to it. The process was quick and painless, and I was able to provide knowledge transfer to a diverse group of employees using the user-friendly interface. I use both the desktop and mobile interfaces because they are both simple and easy to use.
What do you dislike most about this product?
The most inconvenient aspect of Paycom was probably editing an employee's hourly timesheet. When making edits, I felt like it didn't flow properly, as if we changed something on Monday, it would mess up Tuesday.
What recommendations would you give to someone considering this product?
Paycom manages all aspects of payroll and human resources. There are numerous features, such as applicant tracking, employee profiles, PTO, and time tracking, and you can grant different levels of access to different admins. Their customer service team does an excellent job of responding to our concerns.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Alessandro F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Minimizing work when doing payroll
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom works with large companies, whether in the HR or Payroll area, unlike UpAbility, whose interface is less thick, therefore it is difficult to work with companies with multiple employees.
What is your favorite aspect of this product?
When looking for good HR software, Paycom is happy to offer all the necessary tools for a good job, be it hiring, firing, payroll, among others. Everything is stored digitally, definitively eliminating the use of physical paper, which was not only annoying at the time of writing, but also avoids time and spaces free of paper. Having access from any mobile device, laptop, or desktop.
What do you dislike most about this product?
Like all tool-heavy software, it tends to be a bit slow.
What recommendations would you give to someone considering this product?
Time savings, space for the accumulation of papers where what we already have digitized for today was written, zero inconvenience, we help each other and share the work among colleagues, having easy access, from anywhere and regardless of the time. Definitely the use of Paycom in our company has been of great help.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alexandra R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Innovative product, opportunity to keep improving
Likeliness to Recommend
What differentiates Paycom from other similar products?
The service model
What is your favorite aspect of this product?
The transparency into your paycheck and where all the deductions go
What do you dislike most about this product?
The main improvement would be to make it more applicable for salary employees so they don’t need to input their hours
What recommendations would you give to someone considering this product?
Payroll is a very user friendly product. Take the time to learn it and it’ll be a great tool
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
