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What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

Company Details


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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

96 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

4% Negative
5% Neutral
91% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Helps Innovate

Feature Ratings

Average 84

Direct Deposit

88

Time and Attendance

87

Compensation Management

86

Benefits Calculation

85

HR Systems Interface

84

Vacation and Leave Management

84

Tax Form Preparation

83

Taxation Deduction

82

Payroll Administration

81

Retirement Plan Tracking

80

Third Party System Integration

79

Vendor Capability Ratings

Average 80

Breadth of Features

82

Usability and Intuitiveness

82

Ease of IT Administration

82

Business Value Created

81

Ease of Implementation

80

Vendor Support

80

Ease of Data Integration

80

Quality of Features

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Paycom Downloads

Paycom Videos

Paycom Reviews

Daniel M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best tool for managing employees' information

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

It took some time to get up and running, but this appears to be standard practice when switching HR management software and downloading large amounts of data. Paycom's offer to share files and other resources with employees made this easier. We chose it because it was an excellent tool in general.

What is your favorite aspect of this product?

Paycom is incredibly easy to use. There is no requirement for training. On the first day, new staff may jump right in and start using it. It also centralizes practically all HR activities, such as timecards, time off, insurance enrollment, payroll, performance reviews, and training checklists. Paycom makes the setup process simple and painless. The reporting feature is unrivaled in the industry.

What do you dislike most about this product?

When it came to tax set-up, revenues, and deductions, I struggled to understand some of the jargon. They were quite helpful in demonstrating how everything translated, but my mind was swimming at first. For a beginner, it is a little tough at first, but after some practice, it becomes second nature.

What recommendations would you give to someone considering this product?

For employee management, we recommend Paycom. Onboarding new staff, record keeping, recordkeeping, payroll, and benefits are all done with it. It manages all of our employees' information and makes our lives easier, as well as reduces our working hours and costs. Paycom was actually a fantastic tool for us.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Tamar R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Most reliable tool doing all the payments

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Paycom offers excellent and efficient payroll processing, rewards management, performance management, and recruitment management for our organization. It accomplishes a lot for us and meets our requirements. Human errors do happen, and having a product like Paycom can help us avoid them a lot more.

What is your favorite aspect of this product?

Paycom is used for spending management as well as other HR duties like recruiting, payroll, and performance management. We migrated from our old working tool to Paycom and found the software to be more intuitive and user-friendly than our former provider. Excellent client service is provided to us. Any time we have a query or an issue, we receive a prompt response.

What do you dislike most about this product?

It took more time to use the tool because everything needed to know was there before, which is actually a time-consuming and irritating process, but the videos and other materials Paycom offered to share with employees made this easier.

What recommendations would you give to someone considering this product?

I believe our mandated reporting has gone considerably more smoothly as a result of the information we were able to enter directly into the system. We have a dedicated customer service representative. Paycom assists us in customizing the system to meet our requirements. Open enrollment and performance reviews are quite simple to utilize. This is something I suggest to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Margaret T.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and accurate payroll software

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

We're nearing the end of our position management installation. We achieved our objectives by implementing a good evaluation-based compensation approach that Paycom fully automates.

What is your favorite aspect of this product?

We migrated to Paycom and found the program to be more straightforward and user-friendly than the one we had previously. Paycom is incredibly easy to use. There is no requirement for training. On the first day, new staff may jump right in and start using it. It also centralizes practically all HR activities, such as timecards, time off, insurance enrollment, payroll, performance reviews, and training checklists.

What do you dislike most about this product?

They don't comprehend the fundamentals of payroll. When I inquired about a tax situation and why it wasn't proper, our CSS informed me that employees pay tax where they live, not where they work, which is plainly erroneous and Payroll 101.

What recommendations would you give to someone considering this product?

Paycom is a safe and secure payroll, HR, and financial management system. We have a better understanding of our payroll allocations, how to track where money is spent, and how our employees use the perks we provide. We're currently attempting to resolve some payroll difficulties. BETI, and it's still not very useful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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