What is Paycom?
Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Compensation Management
Direct Deposit
Time and Attendance
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Taxation Deduction
Vacation and Leave Management
Third Party System Integration
Retirement Plan Tracking
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom x Ron Marhofer Auto Family: Automating Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Paycom x Waukegan Park District: Streamlining Hiring, Payroll and Training
Paycom x Hearts for Hearing: Innovation and Service
When a Champ Has Questions, IWant™ Has Answers
Know it all with IWant
Introducing IWant
Paycom Reviews
Margaret T.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Easy to use and accurate payroll software
Likeliness to Recommend
What differentiates Paycom from other similar products?
We're nearing the end of our position management installation. We achieved our objectives by implementing a good evaluation-based compensation approach that Paycom fully automates.
What is your favorite aspect of this product?
We migrated to Paycom and found the program to be more straightforward and user-friendly than the one we had previously. Paycom is incredibly easy to use. There is no requirement for training. On the first day, new staff may jump right in and start using it. It also centralizes practically all HR activities, such as timecards, time off, insurance enrollment, payroll, performance reviews, and training checklists.
What do you dislike most about this product?
They don't comprehend the fundamentals of payroll. When I inquired about a tax situation and why it wasn't proper, our CSS informed me that employees pay tax where they live, not where they work, which is plainly erroneous and Payroll 101.
What recommendations would you give to someone considering this product?
Paycom is a safe and secure payroll, HR, and financial management system. We have a better understanding of our payroll allocations, how to track where money is spent, and how our employees use the perks we provide. We're currently attempting to resolve some payroll difficulties. BETI, and it's still not very useful.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Kate S.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Robust platform with great customer service
Likeliness to Recommend
What differentiates Paycom from other similar products?
Customer care is outstanding. Paycom has never failed to solve a problem for me. Paycom manages the complete employee life cycle, and I can view employee files from anywhere. They also provide employees with a user-friendly app that allows them to access all of their information. Management of positions and yearly salary.
What is your favorite aspect of this product?
Paycom takes care of the majority of our HR software needs. Everything from recruiting to payroll to benefits information is handled through it. Paycom is far more capable than our old system, and our staff has found it to be more user-friendly. Paycom is used for spending management as well as other HR duties like recruiting, payroll, and performance management.
What do you dislike most about this product?
In Paycom, there really is no direct access to any other teams. Returns on direct deposits are a serious problem. Paycom sometimes doesn't notify you when direct deposits are returned, so we've had to start having our accounting team double-check our bank account to ensure we don't miss paying employees.
What recommendations would you give to someone considering this product?
I have spoken with friends in other businesses who have used "less expensive" payroll providers, and their experiences do not sound as smooth and enjoyable as ours with Paycom. Paycom delivers outstanding and efficient payroll processing, benefits administration, performance monitoring, and application tracking management for my organization.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Neil N.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2022
It is an affordable payroll solution
Likeliness to Recommend
What differentiates Paycom from other similar products?
Its best attribute is its ability to integrate with other systems and integrate with existing workflows. Paycom Platform blends compensation, bonus, insurance, and payroll taxes with other business expenses like rent, technology, transportation, and more, allowing us to quickly track the total cost per person.
What is your favorite aspect of this product?
The ability to build custom client fields and data is critical, and this is something that the product excels at. The user interface and user experience are basic and intuitive. Our entire business is totally dependent on Paycom because its capabilities and data analytics are powerful and essential for us as and help us to manage the entire employment life cycle, from hiring to retirement.
What do you dislike most about this product?
Paying folks diverse rates for various professions or duties is more difficult. It might be tricky and time-consuming to arrange and allocate shifts. It can deliver so much and is so flexible and adaptive that even the support team isn't always sure how everything works.
What recommendations would you give to someone considering this product?
Paycom Platform has several perks for practically any user or any firm, but to judge it correctly, put it correctly, and use it correctly, we just need to align it with our existing workflow and I advise users they must blend it with an existing framework to enjoy its hidden potential.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy