What is Paycom?
Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Transparent
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
How an Auto Dealership Revs Up Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Paycom x Waukegan Park District: Making HR and Payroll a Walk in the Park
Introducing IWant
Paycom Reviews
Angie B.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2022
Paycom! Recommended HR tool.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom has unrivaled client service: they supply a well-balanced team to each shopper who is obtainable constantly to answer questions, provide training, and assist with setup and implementation. Returning from a platform wherever a customer service ticket might take days to receive a reply, it’s invaluable to be ready to call Paycom at any time and have somebody ready to assist.
What is your favorite aspect of this product?
The convenience of the software package for the hr manager/PR manager builds the transition easy and manageable. The software is simple for the worker to log in download paystubs, get W2’ and transfer expenses. I actually like however it breaks down my paystub. There’s a bit pie graph that shows you where your cash is going. That has helped me make selections concerning how much quantity I would like to contribute to my FSA and retirement.
What do you dislike most about this product?
The only very little wrinkle is that the system wants some additional care once handling workers and contractors simultaneously. This can be a minimal complaint and solely needs a unique level of hand-holding with managers and system users.
What recommendations would you give to someone considering this product?
As an employee, it is beyond simple to submit time off, navigate and realize my pay stubs, or very do anything that I’m wanting to do. I extremely suggest Paycom as an extremely employee-friendly option.
Pros
- Enables Productivity
- Effective Service
- Inspires Innovation
- Acts with Integrity
Denise W.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jul 2022
First-Class Payroll Service
Likeliness to Recommend
What differentiates Paycom from other similar products?
My experience with Paycom thus far with a new company has been quite positive. Having worked with self-managed systems before, I can see the obvious benefits of collaborating with Paycom. I enjoy my job better now that I have the freedom to make my own decisions and implement them whenever I see fit. Paycheck reviews are a fantastic addition, allowing me to verify that my compensation and deductions are as they should be. As a manager, I've found the app to be quite useful, and it has greatly facilitated the speed with which I can oversee my team's operations.
What is your favorite aspect of this product?
Paycom has been an excellent business associate. They've been flexible and quick to respond to our requests. They haven't strayed from their commitment to the customer. If you're searching for a simple, all-in-one option, I'd suggest giving Paycom a try. The ease of usage is Paycom's strongest suit. Each worker has instantaneous access to their own data, which they may also edit as needed.
What do you dislike most about this product?
Many temporary workers find the initial setup to be too much to handle. When I close the app, I am frequently locked out. Seeking further information about making use of Paycom University.
What recommendations would you give to someone considering this product?
In general, I've had a positive time dealing with Paycom. Email notifications when I need to take action are helpful, as is the ability to authorize time off with a single click rather than entering my credentials every time. By delegating authority to the users, HR departments are free to focus on other tasks while Paycom is able to excel in its area of competence.
Pros
- Continually Improving Product
- Effective Service
- Performance Enhancing
- Enables Productivity
Charles J.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Great employee management application.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Highly scalable and easy to manage. Great for reporting. Time and attendance management.
What is your favorite aspect of this product?
Employee data security and management. Performance management and follow up. Great user Interface.
What do you dislike most about this product?
Mobile application is not user friendly. Integration with POS is not easy.
What recommendations would you give to someone considering this product?
Paycom is a must have for employee management and follow up
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
