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What is Paycom?

Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.

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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

85 Likeliness to Recommend

93 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

3% Negative
3% Neutral
94% Positive

Pros

  • Friendly Negotiation
  • Transparent
  • Helps Innovate
  • Client's Interest First

Feature Ratings

Average 85

Compensation Management

88

Time and Attendance

87

HR Systems Interface

86

Direct Deposit

86

Benefits Calculation

85

Tax Form Preparation

85

Vacation and Leave Tracking

84

Taxation Deduction

84

Accounting Systems Interface

83

Retirement Plan Tracking

82

Self Service Portal

81

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Breadth of Features

85

Ease of Data Integration

85

Business Value Created

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Product Strategy and Rate of Improvement

83

Ease of IT Administration

82

Vendor Support

82

Ease of Customization

81

Paycom Reviews

Tamar R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Most reliable tool doing all the payments

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Paycom offers excellent and efficient payroll processing, rewards management, performance management, and recruitment management for our organization. It accomplishes a lot for us and meets our requirements. Human errors do happen, and having a product like Paycom can help us avoid them a lot more.

What is your favorite aspect of this product?

Paycom is used for spending management as well as other HR duties like recruiting, payroll, and performance management. We migrated from our old working tool to Paycom and found the software to be more intuitive and user-friendly than our former provider. Excellent client service is provided to us. Any time we have a query or an issue, we receive a prompt response.

What do you dislike most about this product?

It took more time to use the tool because everything needed to know was there before, which is actually a time-consuming and irritating process, but the videos and other materials Paycom offered to share with employees made this easier.

What recommendations would you give to someone considering this product?

I believe our mandated reporting has gone considerably more smoothly as a result of the information we were able to enter directly into the system. We have a dedicated customer service representative. Paycom assists us in customizing the system to meet our requirements. Open enrollment and performance reviews are quite simple to utilize. This is something I suggest to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Daniel M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best tool for managing employees' information

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

It took some time to get up and running, but this appears to be standard practice when switching HR management software and downloading large amounts of data. Paycom's offer to share files and other resources with employees made this easier. We chose it because it was an excellent tool in general.

What is your favorite aspect of this product?

Paycom is incredibly easy to use. There is no requirement for training. On the first day, new staff may jump right in and start using it. It also centralizes practically all HR activities, such as timecards, time off, insurance enrollment, payroll, performance reviews, and training checklists. Paycom makes the setup process simple and painless. The reporting feature is unrivaled in the industry.

What do you dislike most about this product?

When it came to tax set-up, revenues, and deductions, I struggled to understand some of the jargon. They were quite helpful in demonstrating how everything translated, but my mind was swimming at first. For a beginner, it is a little tough at first, but after some practice, it becomes second nature.

What recommendations would you give to someone considering this product?

For employee management, we recommend Paycom. Onboarding new staff, record keeping, recordkeeping, payroll, and benefits are all done with it. It manages all of our employees' information and makes our lives easier, as well as reduces our working hours and costs. Paycom was actually a fantastic tool for us.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

Margaret t.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and accurate payroll software

Likeliness to Recommend

8 /10

What differentiates Paycom from other similar products?

We're nearing the end of our position management installation. We achieved our objectives by implementing a good evaluation-based compensation approach that Paycom fully automates.

What is your favorite aspect of this product?

We migrated to Paycom and found the program to be more straightforward and user-friendly than the one we had previously. Paycom is incredibly easy to use. There is no requirement for training. On the first day, new staff may jump right in and start using it. It also centralizes practically all HR activities, such as timecards, time off, insurance enrollment, payroll, performance reviews, and training checklists.

What do you dislike most about this product?

They don't comprehend the fundamentals of payroll. When I inquired about a tax situation and why it wasn't proper, our CSS informed me that employees pay tax where they live, not where they work, which is plainly erroneous and Payroll 101.

What recommendations would you give to someone considering this product?

Paycom is a safe and secure payroll, HR, and financial management system. We have a better understanding of our payroll allocations, how to track where money is spent, and how our employees use the perks we provide. We're currently attempting to resolve some payroll difficulties. BETI, and it's still not very useful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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