What is Paycom?
Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistancePaycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Compensation Management
Direct Deposit
Time and Attendance
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Taxation Deduction
Vacation and Leave Management
Third Party System Integration
Retirement Plan Tracking
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom x Ron Marhofer Auto Family: Automating Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Paycom x Waukegan Park District: Streamlining Hiring, Payroll and Training
Paycom x Hearts for Hearing: Innovation and Service
When a Champ Has Questions, IWant™ Has Answers
Know it all with IWant
Introducing IWant
Paycom Reviews
peace A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Features are great.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Great UI and Ux. Easy to use and customize. Individual goal setting and performance tracking.
What is your favorite aspect of this product?
Publishing to social medial function is supported. Notification sending and receiving is a great feature. User onboarding is highly enabled and easy
What do you dislike most about this product?
Customer service is not quite good. Installation and setting up is hectic.
What recommendations would you give to someone considering this product?
This is the best application and tool for performance and employee management and hence its required for great workflow.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Mboyo G.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Great Product!!
Likeliness to Recommend
What differentiates Paycom from other similar products?
It is easy to pay online payments
What is your favorite aspect of this product?
It is easy to integrate with other applications. Therefore, it becomes easy to manage transactions and employee payments and state taxes.
What do you dislike most about this product?
costly for small enterprises sometimes the software lags
What recommendations would you give to someone considering this product?
A great product especially in payroll management, tax calculations and reporting. I highly recommend this product.
Pros
- Helps Innovate
- Efficient Service
- Caring
- Respectful
Rosario M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Paycom frees us from tedious payroll tasks
Likeliness to Recommend
What differentiates Paycom from other similar products?
We have been using this software for a long time to keep our employees' payroll up to date, and we are very satisfied with the features and tools they are always adding with each update. You can perform overtime calculations, deductions for absences, benefit payments and much more, with no errors and almost automatically. In addition to having tools for tracking employee tasks, which helps us monitor their performance.
What is your favorite aspect of this product?
The time, attendance and absence management is really valuable for me, as it is very easy to use and intuitive, which allows me to get the job done faster. I don't need to pass the data to an Excel file and make separate calculations, because the system joins everything at the same time to make a general payroll calculation if I request it. A feature that has also been helpful is that employees can view their pay, hours worked, absences and attendance online.
What do you dislike most about this product?
Some employees report glitches when logging into their personal profile, but Paycom's technical team helped us resolve that situation. If I need to make payments individually, it is a much more manual process than if I were to do it in batch. I can't think of anything else to say, for us the system works just as we need it to, it's excellent.
What recommendations would you give to someone considering this product?
It is a comprehensive system that allows employees to make changes and take responsibility for their own information. The system is very powerful in every skill we have tested! The report authors are very helpful. Using the talent management section was the best decision we have made. I would say that no matter the size of your organization, they can take care of you. Their system is robust and there are no links to click from one site to another. It stays in the same system for everything and the information flows seamlessly.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
