What is Paycom?
Paycom is the most automated HCM platform and the only HR and payroll software built on a unique single database that supports every stage of employment. Powered by its industry first, command driven AI engine, IWant™, Paycom eliminates inefficiencies caused by disconnected systems and is frequently recognized by third party reviewers as one of the best payroll and HR software solutions for organizations of all sizes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
95 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Altruistic
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Compensation Management
Direct Deposit
Time and Attendance
HR Systems Interface
Benefits Calculation
Tax Form Preparation
Taxation Deduction
Vacation and Leave Management
Third Party System Integration
Retirement Plan Tracking
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Also Featured in...
Paycom Screenshots
Paycom Downloads
Paycom Videos
Paycom X The New England Patriots_ A Championship-Level Partnership
Paycom x Ron Marhofer Auto Family: Automating Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Paycom x Waukegan Park District: Streamlining Hiring, Payroll and Training
Paycom x Hearts for Hearing: Innovation and Service
When a Champ Has Questions, IWant™ Has Answers
Know it all with IWant
Introducing IWant
Paycom Reviews
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Apr 2026
Paycom has a great all in one software
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Respectful
Cons
- Less Generous
- Under Delivered
- Role: Human Resources
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Apr 2026
Streamlined, All-in-One HR and Payroll Experience
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Kristen M.
- Role: Human Resources
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Apr 2026
Long-time user, 3x implementer!
Likeliness to Recommend
What differentiates Paycom from other similar products?
Overall, Paycom is more user friendly and intuitive than most others.
What is your favorite aspect of this product?
The ease of reporting! Not only are there many standard reports to choose from, creating a custom (and easily edited) report on the fly and on demand is super easy. And the a la carte aspect of the system - you only pay for what you use/need.
What do you dislike most about this product?
Sometimes it's not easy to figure out how to adjust a setting. It's a powerful system and can be a little complicated at times.
What recommendations would you give to someone considering this product?
Make sure your set up is accurate from the start and definitely structure the implementation to include Position Management. It will save you a lot of time and effort down the road!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
