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OptiSigns

OptiSigns

Composite Score
8.3 /10
CX Score
8.2 /10
Category
OptiSigns
8.3 /10

What is OptiSigns?

OptiSigns is digital signage software designed to be a simple, powerful software enable you to manage all your screens remotely from a central dashboard portal. OptiSigns supports a wide range of image, audio, and video formats: jpg, png, gif, bmp, mp4, pdf, ppt, pptx, Google Docs and more. OptiSigns makes playing content on any screen simple and straightforward.

Company Details


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Awards & Recognition

OptiSigns won the following awards in the Digital Signage category

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OptiSigns Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OptiSigns.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OptiSigns?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Enables Productivity
  • Client Friendly Policies
  • Trustworthy

Feature Ratings

Average 87

Corporate and Internal Communication

94

Cloud-Based

94

Centralized Display Management

94

Multi-Property Support

87

Reporting Analytics

87

Streaming/Broadcast

87

Content Management

86

Integration

85

Extensibility

84

Security

83

Access Permissions Management

81

Vendor Capability Ratings

Average 84

Ease of IT Administration

89

Usability and Intuitiveness

88

Ease of Implementation

87

Business Value Created

84

Quality of Features

84

Ease of Data Integration

83

Breadth of Features

83

Vendor Support

82

Ease of Customization

82

Product Strategy and Rate of Improvement

78

Availability and Quality of Training

77

OptiSigns Reviews

Sarah B.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

It's your basic digital signage software

Likeliness to Recommend

9 /10

What differentiates OptiSigns from other similar products?

Ive seen a lot of software with the same features and user interface. Screencloud for example. Our team picked this software because of the deal they offered.

What is your favorite aspect of this product?

If I chose, it would be the ability to schedule amongst all stores.

What do you dislike most about this product?

Cookie cutter software. Could use more included features for the price.

What recommendations would you give to someone considering this product?

Reach out to a salesman

Pros

  • Effective Service
  • Caring
  • Respectful
  • Enables Productivity

Cons

  • Charges for Enhancements
  • Inhibits Innovation
  • Commodity Features

Peyton K.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jun 2022

Great promotions. Love the product for what it is!

Likeliness to Recommend

10 /10

What differentiates OptiSigns from other similar products?

From an accounting standpoint. They had the best deals that no other vendor offered. Or at least offered with their current service ability and features.

What is your favorite aspect of this product?

Customer engagement.

What do you dislike most about this product?

Would like more reports for financials.

What recommendations would you give to someone considering this product?

It’s a great product from what I’ve used. Our marketing team loves it.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Dustin D.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic Experience from New Customer

Likeliness to Recommend

10 /10

What differentiates OptiSigns from other similar products?

Optisigns has the best looking as well as easiest to use control panel that I've seen. It also has a fantastic system for adding and scheduling content for multiple locations.

What is your favorite aspect of this product?

I can create my own content and add it to any location at any time, in real time. When you manage over 30 locations, content can, and usually differs between markets. I can Add personalized information for each community we are in.

What do you dislike most about this product?

I don't have anything to dislike at the moment. If I had to pick something, I would say price is slightly higher than what I'd like to pay for. I did receive a lifetime discount through a promotion program for new customers. This was the ticket for me to buy.

What recommendations would you give to someone considering this product?

Jump into digital. Static signage just isn't doing it anymore for customers who are so use to digital screens. Optisigns is a fantastic retail solution to that problem.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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