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What is NinjaOne Platform?
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
1
Since last award
100 Plan to Renew
86 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne Platform?
Pros
- Reliable
- Saves Time
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Patch Management
Real User Monitoring
Remote NOC, SOC, Helpdesk Integration
Mobile Device Management
Anti Malware Signature Detection
Endpoint Backup
Process Automation
Network Management
Support for IoT Devices
Discovery
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Ease of IT Administration
Quality of Features
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Ease of Customization
Also Featured in...
NinjaOne Platform Reviews
Joshua D.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Jan 2024
Easy to use, at a great price.
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
As a small shop, this gives us everything we need without having extra “bells and whistles” and at a great price.
What is your favorite aspect of this product?
Constant monitoring of devices.
What do you dislike most about this product?
Nothing I dislike. I am just waiting for them to implement their software repository.
What recommendations would you give to someone considering this product?
Definitely give it a try, especially if you are a small or medium sized business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shahid a.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
An amazing RMM, patch management software
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Ninja one is easy to setup and it has incredible feature sets with high performance of patch management to deployment.
What is your favorite aspect of this product?
There customer support is highly plus point for the ninja one which is so responsive and equally knowledgeable.
What do you dislike most about this product?
Sometimes the patches will not update or synchronize to the windows and providing a dark mode will increase user intuitiveness.
What recommendations would you give to someone considering this product?
This is the best and amazing software for patch management, Remote monitoring management, deployment. It is easy to setup and easy to use which as a centralized categorized dashboard. It's customer support is the best which clears your queries and helps you understanding it easily.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
gunda s.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Effective Enterprise management software
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
Installing and deploying Ninja One without having to touch each individual endpoint was simple. It was quite simple to integrate the Ninja One into our system .
What is your favorite aspect of this product?
Managing PCs with manual overrides and applying additional rules is made simple with the help of the user friendly PC device management.
What do you dislike most about this product?
The only drawback I can think of is that, in terms of antivirus software, it does not currently offer Windows Defender integrations. Although their cloud backup service appears fantastic, it is just too costly for both our clients and us.
What recommendations would you give to someone considering this product?
If you are considering Ninja one it has all assets in one console and then some for far less money and with much easier licensing.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Respectful
