What is NinjaOne Platform?
NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform is proven to increase productivity, while reducing risk and IT costs.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NinjaOne Platform?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Remote Control
Web & Desktop Conferencing
Audit Management
Real User Monitoring
Remote Support
Attended and Unattended Remote Access
Discovery
Augmented Reality Remote Assistance
Role-Based Access Controls
Intelligence Reports
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of IT Administration
Ease of Implementation
Ease of Customization
Usability and Intuitiveness
Vendor Support
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
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NinjaOne Platform Reviews
- Role: Information Technology
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jun 2024
Great remote admin features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Praveen S.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic product! Meets all our requirement!
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
We can remotely connect to server without needing to contact customer to get access. It has made tech support life so easy and saved heaps of time!
What is your favorite aspect of this product?
I like the Interface. It is clean and easy to navigate, even though there are a lot of features. We can choose to stay simple on the surface or go deeper for more tools
What do you dislike most about this product?
Wish there was a clear documentation or training manual for complex setup.
What recommendations would you give to someone considering this product?
I would highly recommend to use this product. Its cost effective and saves your time. Easy to implement and the support team are just great!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joshua D.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Jan 2024
Easy to use, at a great price.
Likeliness to Recommend
What differentiates NinjaOne Platform from other similar products?
As a small shop, this gives us everything we need without having extra “bells and whistles” and at a great price.
What is your favorite aspect of this product?
Constant monitoring of devices.
What do you dislike most about this product?
Nothing I dislike. I am just waiting for them to implement their software repository.
What recommendations would you give to someone considering this product?
Definitely give it a try, especially if you are a small or medium sized business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing