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Nala

Nala

Composite Score
8.8 /10
CX Score
8.8 /10
Category
Nala
8.8 /10

What is Nala?

Nala is a next-generation talent management platform that streamlines performance cycles, talent reviews, and succession planning, all at scale. Designed for modern teams, Nala empowers organizations with data-driven insights to make agile, strategic decisions aligned with business goals. Trusted by companies across Latin America, the U.S., Canada, and Europe, Nala combines intuitive technology with expert support in organizational change and talent analytics, making it a powerful ally for companies ready to elevate their people strategy.

Company Details


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Nala Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

79 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Nala?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

9-Box Grid

91

Goal Setting & Monitoring

91

360 Feedback Process

89

Goal Setting and Tracking (Goal Management)

88

Feedback Models

88

Performance Reviews

88

Company Objectives and Key Results

86

Check-Ins/1-on-1s

86

Reporting and Analytics

86

Development Planning

85

Employee Recognition

83

Vendor Capability Ratings

Average 88

Ease of Implementation

95

Vendor Support

93

Availability and Quality of Training

91

Product Strategy and Rate of Improvement

91

Usability and Intuitiveness

89

Ease of IT Administration

88

Breadth of Features

87

Ease of Data Integration

84

Quality of Features

84

Business Value Created

83

Ease of Customization

80

Nala Videos

Nala Reviews

Alejandra V.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2026

Customizable Employee Portal for Talent Developmen

Likeliness to Recommend

10 /10

What differentiates Nala from other similar products?

I think one of the most important things Nala gives us is the fact that we are constantly developing features with them as partners, as well as the customization that you can make to processes that are unique to your business.

What is your favorite aspect of this product?

The way it is easy to implement and to navigate throughout the platform. Creating a process, managing it, monitoring it and later on see the results is really user friendly.

What do you dislike most about this product?

I think it could be how some features are nos developing as fast as others. For example in recognition there is not a specific module that we can keep track, instead of downloading reports in excel.

What recommendations would you give to someone considering this product?

I would say that it is a really good platform, it is really easy to use and to administrate it. It is a pleasure to work with Nala's team, since they are always available to hear you and yo help you. I now consider Nala as my partner for many things we are currently working on, and we are eager to continue to work with them in new developments.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Matt T.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

An intuitive and effective talent mgmt tool

Likeliness to Recommend

10 /10

What differentiates Nala from other similar products?

Nala's customer service is off the charts. Always helping us navigate our complex needs to adjust what the business is asking for. Their ability to customize the platform and turnaround time for real solutions makes them an exceptional partner to work with.

What is your favorite aspect of this product?

How easy it is to use and the reports that can be generated from the system.

What do you dislike most about this product?

If I had to change one thing, it would be a few of the button/icon locations. Other than that, not much to change.

What recommendations would you give to someone considering this product?

Ensure that you have good data in place - this will only make the Nala platform that much more effective as you use it. Also, never be afraid to ask for something because chances are, the Nala team can help make it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maria J.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2026

A wonderful platform. for talent management

Likeliness to Recommend

10 /10

What differentiates Nala from other similar products?

Their customer service is always innovating and attentive to customer needs; the reports are comprehensive and quick to generate; dashboards are excellent and so is the 9box tool. The platform automates the sending of evaluations.

What is your favorite aspect of this product?

I think thant NALA´s strongest point is in Customer Service, They´'re always ready to address any converns, whether they´re about about the planform or talent issues.

What do you dislike most about this product?

As these platforms have grown, so have their services, which means that small businesses may feel that their company doesn't qualify for this type of platform.

What recommendations would you give to someone considering this product?

They should conduct a comprehensive local assessment of their teams and establish a performance and talent model to get the most out of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing