
What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
Down
2
Since last award
88 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 90%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Acts with Integrity
- Effective Service
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Mobility
Drag and Drop Design
Field Configuration and Customization
Workflow Automation
Electronic Signatures
State Transformation
Data Analysis and Survey Function
APIs and Integration
Version Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Breadth of Features
Ease of Customization
Product Strategy and Rate of Improvement
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Microsoft Forms Reviews

Anya D.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2025
Favorite way to extract information via surveys.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Fast and native integration with other Microsoft 365 applications such as Excel and Sharepoint. Being able to integrate Microsoft Forms with apps. on the Microsoft 365 suite helps with effectively analyzing survey data , which comes in the form of survey responses.
What is your favorite aspect of this product?
Form collaboration is adequate enough to effectively create and manage survey forms as a group . The most impressive part of Microsoft Forms though is the minimalistic user interface design, which simply makes survey respondents navigate surveys on Microsoft Forms smoothly.
What do you dislike most about this product?
Advanced data visualization is weak. Offline sharing options for surveys is limited.
What recommendations would you give to someone considering this product?
In this age of artificial intelligence, I will jolly well like to see Microsoft integrate the AI agent - Co pilot with Microsoft Forms , for an even better survey creation experience.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Upekha L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Likeliness to Recommend
Pros
- Inspires Innovation
- Security Protects
- Helps Innovate
- Continually Improving Product
Cons
- Leverages Incumbent Status

Meerali N.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2025
Quick and easy to use!
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft Forms offers a wide range of customization in the type of form to be created with lots of templates available which saves time!
What is your favorite aspect of this product?
My favorite aspect is security level on who can fill the form and Shorten the URL option which makes it too special!
What do you dislike most about this product?
Nothing to dislike, at least till now!
What recommendations would you give to someone considering this product?
Don't overthink, have it, it's worth it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing