What is Microsoft Forms?
Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
1
Since last award
96 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 90%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Forms?
Pros
- Enables Productivity
- Trustworthy
- Reliable
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role and User Management
Branching and Logic
Questionnaire Design/Survey Builder
Mobile Support
Templates & Question Library
Customizable Branding
Collaboration
APIs and Integration
Data Analysis and Visualization
Multi-Channel Distribution
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Breadth of Features
Also Featured in...
Microsoft Forms Reviews
Estelle M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2025
Good choice for data collection.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft Forms synchronizes with my Microsoft Excel worksheet, ensuring that all responses to my surveys are automatically updated on it. This removes the need for me to manually update data from my Survey responses to my Excel sheet , for advanced data analysis purposes.
What is your favorite aspect of this product?
Microsoft Forms is beginner friendly. I am of the belief that as long as a respondent is able to browse the internet, they should face no trouble navigating the interface of a survey Form created using Microsoft Forms. On my own end as a survey creator, my experience creating survey Forms with Microsoft Forms has been similar. I can customize themes easily using the theme selector. For beginner users, the help section on the platform usually has answers to assist in navigating most difficulty faced.
What do you dislike most about this product?
For data collection purposes, Microsoft Forms doesn't provide support for electronic signatures. Furthermore, integration with non-Microsoft software is limited and when possible, very cumbersome.
What recommendations would you give to someone considering this product?
Although there are collaboration limitations and Microsoft Forms doesn't integrate well with third party software , it excels in simplicity and ease of use .
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Anya D.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2025
Favorite way to extract information via surveys.
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Fast and native integration with other Microsoft 365 applications such as Excel and Sharepoint. Being able to integrate Microsoft Forms with apps. on the Microsoft 365 suite helps with effectively analyzing survey data , which comes in the form of survey responses.
What is your favorite aspect of this product?
Form collaboration is adequate enough to effectively create and manage survey forms as a group . The most impressive part of Microsoft Forms though is the minimalistic user interface design, which simply makes survey respondents navigate surveys on Microsoft Forms smoothly.
What do you dislike most about this product?
Advanced data visualization is weak. Offline sharing options for surveys is limited.
What recommendations would you give to someone considering this product?
In this age of artificial intelligence, I will jolly well like to see Microsoft integrate the AI agent - Co pilot with Microsoft Forms , for an even better survey creation experience.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Vidhi A.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Feb 2025
Microsoft Forms: Simple, Effective,
Likeliness to Recommend
What differentiates Microsoft Forms from other similar products?
Microsoft Forms offers seamless Microsoft 365 integration, simplicity, and real-time data analysis, but lacks advanced customization and logic features.
What is your favorite aspect of this product?
My favorite aspect of Microsoft Forms is its seamless integration with Microsoft 365, allowing easy collaboration and real-time data analysis.
What do you dislike most about this product?
What I dislike most about Microsoft Forms is its limited customization options, especially when it comes to advanced logic and branding.
What recommendations would you give to someone considering this product?
I would recommend Microsoft Forms to those already using Microsoft 365, as its seamless integration adds great value. However, if you need advanced customization, complex survey logic, or highly detailed analytics, consider exploring other platforms. For simple surveys and quick data collection, it’s a solid choice.
Pros
- Effective Service
- Client Friendly Policies
- Altruistic
- Helps Innovate
