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What is ManyChat?
Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with our visual editor.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
93 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ManyChat?
Pros
- Performance Enhancing
- Caring
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leads Generation
Learning and Adaptability
Scheduled Availability
Knowledgebase
Integration With CRM
Multi-channel
Translation
Workflow Processing
Personalized Service
Voice or Text Input
Application Programming Interface
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Customization
Business Value Created
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
ManyChat Reviews
![](https://cdn.softwarereviews.com/production/profile_image/2162436/original/2162436.jpg?1712217339)
Niharika M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Mar 2024
Best service provider for businees
Likeliness to Recommend
What differentiates ManyChat from other similar products?
they provides various services SMS, chatbots, and other automation services also.
What is your favorite aspect of this product?
The marketing automation part is fantastic.
What do you dislike most about this product?
nothing to dislike, but it may occur due to some pricing factors.but I definitely use this.
What recommendations would you give to someone considering this product?
i'll suggest to all my entrepreneurs that they try it once and share it with everyone.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Ivan D.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Best fro FB
Likeliness to Recommend
What differentiates ManyChat from other similar products?
FB integration
What is your favorite aspect of this product?
Chat bot design flow
What do you dislike most about this product?
when I am working with multiple account it is not so comfortable to switch
What recommendations would you give to someone considering this product?
It could help you to safe customers when you are offline
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
![](https://cdn.softwarereviews.com/production/profile_image/2009811/original/2009811.jpg?1677776455)
Tomás E.
- Role: C-Level
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Dec 2022
The best chat marketing softwares
Likeliness to Recommend
What differentiates ManyChat from other similar products?
Simply the are the best
What is your favorite aspect of this product?
The care of the team
What do you dislike most about this product?
Some integrations
What recommendations would you give to someone considering this product?
Go for it 200%
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing