What is Mailchimp?
MailChimp is a marketing and commerce platform with all the tools you need, all in one place. Even if you don’t know the first thing about marketing — MailChimp provide world-class technology and support to help your business launch, build, and grow to meet your one-of-a-kind vision.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
92 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Acts with Integrity
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Basic Reporting and Analytics
Email Templates
Contact Database
Mobile Optimized
A/B Testing
Segmentation
Auto-Responders
SPAM Compliance
Surveys and Polling
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Jason G.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
its a Fantastic website to use have been using it
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
its cost effective at times and has ton of features . Mainly it manages a large amount of data and sends emails immediately
What is your favorite aspect of this product?
A/B testing in emails as we can test it and have a good funnel
What do you dislike most about this product?
Cost can be reduced
What recommendations would you give to someone considering this product?
Consider start to use mailchimp when you have minimum 5000 mails to be cost effective
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Arpit D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Great Product with Great Features1!
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp is certinally a big name in the market. however its holistic features and a great database stands out a lot
What is your favorite aspect of this product?
Mailchimp's user interface is something that I particularly like. Due to tight deadlines, I have to make capagins live. In these cases, a good UI helps a lot!
What do you dislike most about this product?
One thing I dont like about Mailchip is its lack of design customiziation. It does not allow you to change your mail designs. It makes it harder to personalize mails
What recommendations would you give to someone considering this product?
while having a good interface. users should properly train themselves and their teammates on how to properly use Mailchimp. It will help a lot in extarcting the full potential of the softearwe.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
Jasrah ..
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Powerful tools, but challenging to navigate
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp stands out for its user-friendly interface, extensive platform integrations, and robust email marketing automation features. Additionally, it offers comprehensive analytics and a flexible pricing model suitable for businesses of all sizes
What is your favorite aspect of this product?
My favorite aspect of Mailchimp is its intuitive and user-friendly interface, which makes creating and managing email campaigns straightforward and efficient.
What do you dislike most about this product?
What I dislike most about Mailchimp is its limited customer support, which can be slow to respond and not always helpful in resolving issues promptly.
What recommendations would you give to someone considering this product?
I would recommend taking advantage of Mailchimp's free plan to explore its features and ensure it meets your needs. Additionally, invest time in learning the platform through their tutorials and resources to maximize its potential. If you anticipate needing extensive support, consider evaluating their customer service options and response times.
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Caring
