What is Mailchimp?
Everyone starts small. But with the right resources, you can execute big plans. MailChimp’s features are powerful enough for Fortune 500 companies at a price point that works for anyone. You know your business. We’ll help you grow it.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
93 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mailchimp?
Pros
- Reliable
- Respectful
- Trustworthy
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Marketing Analytics
Customer Journey Modelling
Mobile Marketing Management
Recommended Best Action
Marketing Project Management
Marketing Asset Management
Opportunity Pipeline Tracking
Social Media Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Availability and Quality of Training
Vendor Support
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Mailchimp Reviews
Arthur B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Email campaigns made easy and better.
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp is AI powered. Very easy to use. The support is great and responsive. Works seamlessly with other platforms.
What is your favorite aspect of this product?
Mailchimp has very comprehensive and helpful reports. They offer free templates for email campaigns. It is pocket friendly. Setting up campaigns is quite easy. Sending out campaigns to all our contacts is easy.
What do you dislike most about this product?
There is nothing i dislike so far about mailchimp , i have loved every bit about it.
What recommendations would you give to someone considering this product?
MailChimp is the best platform for managing leads and contacts and using the same for effective email campaigns. I 100% recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Lucia M.
- Role: Industry Specific Role
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Sep 2024
A Powerful Marketing Software For Business
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
Mailchimp is an amazing solution for business marketing needs. It's well equipped, functional and quite affordable.
What is your favorite aspect of this product?
I like that Mailchimp handles marketing automation really well. It's a great email marketing solution
What do you dislike most about this product?
Well, this is a powerhouse and no dislikes.
What recommendations would you give to someone considering this product?
For business marketing needs, Mailchimp is a great deal and I recommend it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Valentina D.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
The Ideal Marketing Solution For Business
Likeliness to Recommend
What differentiates Mailchimp from other similar products?
It offers helpful marketing automation features and also does well as an email marketing tool.
What is your favorite aspect of this product?
I like the email marketing caoabilot of Mailchimp It performs amazingly as a marketing automation tool. It's customizable and easy to manage.
What do you dislike most about this product?
Not a single dislike. Mailchimp has met needs.
What recommendations would you give to someone considering this product?
For businesses shopping around for a marketing automation tool, Mailchimp is a great choice. It also offers email marketing making it better.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy