What is M-Files ECM?
M-Files is the leading platform for knowledge work automation. With M-Files, knowledge workers can find information faster, work smarter, and achieve more. M-Files features an innovative metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence that enable customers to eliminate information chaos, improve process efficiency, and automate security and compliance. By embedding automation and GenAI into its core, M-Files' platform not only increases efficiencies for organizations but also empowers knowledge workers to focus on what truly matters—innovation and strategic growth. Start a Free Trial: https://bit.ly/3NYze9K OR Book a Demo: https://bit.ly/4es8vNK
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
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92 Plan to Renew
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84 Satisfaction of Cost Relative to Value
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Emotional Footprint Overview
- Product Experience:
- 85%
- Negotiation and Contract:
- 75%
- Conflict Resolution:
- 86%
- Strategy & Innovation:
- 74%
- Service Experience:
- 85%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love M-Files ECM?
Pros
- Respectful
- Effective Service
- Trustworthy
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Permissions Management
Mobile
ECM Document Management
File Approvals Esignatures
File Conversion
Collaboration
Ediscovery Audit Trail
Metadata Management
Search
Workflow Process Automation
Capture Channels
Vendor Capability Ratings
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Ease of Customization
Business Value Created
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
M-Files ECM Screenshots
M-Files ECM Downloads
M-Files ECM Videos
M-Files - The leading knowledge work automation platform
Three ways Knowledge Work Automation and AI will change the way we work in 2024
The Smarter Way to Work with Automation & AI
Enhance your digital experience with M Files & Microsoft Copilot
Permissions in M-Files
Pinned items in M-Files
Process maps in M-Files
Open profile in M-Files
Search in M-Files
M-Files ECM Reviews
- Role: Finance
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Love M-Files, a really great DMS alternative
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Effective Service
- Caring
Mia F.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Jul 2021
Secure and more stable with file sharing
Likeliness to Recommend
What differentiates M-Files ECM from other similar products?
It's a convenient software for file sharing and storage of files and documents. Excellent UI. Reliable with secure storage of files and documents. Ease of use.
What is your favorite aspect of this product?
Secure storage of files and documents. Excellent with device synchronization. Mobile access is great. Reliable with team collaboration.
What do you dislike most about this product?
It's a great and more convenient with team collaboration.
What recommendations would you give to someone considering this product?
Secure and more effective with team collaboration. File sharing is very secure. Terrific with video conferencing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nderitu G.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2021
My Experience With M-Files ECM
Likeliness to Recommend
What differentiates M-Files ECM from other similar products?
When it comes to content management, M-Files ECM offers the best features that makes uploading, securing, sharing, searching, and retrieving content easy.
What is your favorite aspect of this product?
I like the security features of M-Files ECM The software is not only easy to use but also makes content collaboration and management easy The software comes at a cost any business can afford M-Files ECM is scalable
What do you dislike most about this product?
The user interface needs some work. It looks outdated.
What recommendations would you give to someone considering this product?
For all your content collaboration and management needs, M-Files ECM is the software to have. It will not disappoint and will keep your business content safe.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
