What is JumpCloud?
At the intersection of devices, identities, and access, JumpCloud's cloud directory platform unifies the IT resources in any company's infrastructure.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JumpCloud?
Pros
- Respectful
- Continually Improving Product
- Unique Features
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Access Control
Live Session Monitoring
Privileged Account Discovery
PAM as a Service Option (PAMaaS)
Integration with Helpdesk Apps
Forensic Investigation Capability
Integration with SIEM Solutions
Privileged Account Life Cycle Management
Multi-Platforms/XaaS/Cloud/Hybrid support
Multi-Factor Authentication (MFA)
Compliance Reporting
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Implementation
Ease of IT Administration
Business Value Created
Vendor Support
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
JumpCloud Reviews
Manoj K.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jun 2021
Best SSO implementation
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
The features it offers in terms of integrations is one unique thing about it
What is your favorite aspect of this product?
Its ease in integrating with different application, Supports SSO which is one good thing about it. It literally saves lot of time.
What do you dislike most about this product?
The application doesn't look lighter. Its looks like it's a legacy application. I feel it should be user friendly and UI should be enhanced
What recommendations would you give to someone considering this product?
If you want all your applications should be accessed from a single point , then nothing stands better than this .the level of security involved in it a good thing for anyone running or maintaining business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Supriya T.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2021
Robust and Secured product
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
I work for a big corporate and we handle different clients. We are asked to work for one of the client/project. The project owner has setup all his products in a secured environment. What ever applications we were able to use related to project were going through Jumpcloud. As SSO was enabled we would access all the applications using Jumpcloud.
What is your favorite aspect of this product?
Strong "Single Sign On" features which it offers is something which anyone would like it . Integrating most of the application to it is very easy
What do you dislike most about this product?
I have used this product for one of the client/project for 2 years and never observed any major issue/concern which needs to be reported . They are doing good actually.
What recommendations would you give to someone considering this product?
As per my understanding any company from small to big can adopt Jumpcloud as it offers solutions which everyone is looking for these days
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Suresh M.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jun 2021
Easy to use and fantastic product
Likeliness to Recommend
What differentiates JumpCloud from other similar products?
easy to integrate, easy to use, perfect SSO for end user applications in big organizations
What is your favorite aspect of this product?
SSO, integration, multi application support, ssh key management
What do you dislike most about this product?
username control, if we have multiple applications with multiple usernames then it should manage the usernames and provide sso.
What recommendations would you give to someone considering this product?
best solution for SSO implementation and good medium and big orgs for managing SSO.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
