What is JotForm?
Create online forms the easy way. Whether you’re looking to generate leads, collect order payments, conduct customer surveys, find applicants for a job, or register guests for an event, JotForm’s easy-to-use form builder lets you build a customized online form to fit your exact needs in minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
85 Plan to Renew
4
Since last award
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love JotForm?
Pros
- Enables Productivity
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Security
Electronic Signatures
Mobility
Drag and Drop Design
Workflow Automation
Field Configuration and Customization
Data Analysis and Survey Function
APIs and Integration
Version Management
State Transformation
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Vendor Support
Availability and Quality of Training
Also Featured in...
JotForm Reviews
Cissy A.
- Role: Finance
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Dec 2024
Jotform is an awesome tool
Likeliness to Recommend
What differentiates JotForm from other similar products?
-JotForm supports over 30 payment gateways, including PayPal, Stripe, and Square, with options for recurring payments, subscriptions, and donations. -This makes it a strong competitor for e-commerce and fundraising purposes.
What is your favorite aspect of this product?
JotForm enables the creation of forms in multiple languages, making it ideal for global businesses and organizations with diverse audiences.
What do you dislike most about this product?
Nothing really for now.
What recommendations would you give to someone considering this product?
An excellent recommendation for new users
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Ahmer Zaman K.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2024
Simple and pricy
Likeliness to Recommend
What differentiates JotForm from other similar products?
Easier integration with Wordpress
What is your favorite aspect of this product?
Integration with Wordpress, summaries
What do you dislike most about this product?
Pricing is too high
What recommendations would you give to someone considering this product?
Good if you’d like to add it to your Wordpress page
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Continually Improving Product
Cons
- Less Generous
- Under Delivered
Agata Z.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2024
Very comprehensive tool to crate surveys
Likeliness to Recommend
What differentiates JotForm from other similar products?
Designed specifically for surveys, highly advanced
What is your favorite aspect of this product?
Summaries
What do you dislike most about this product?
Poor integration with Wordpress
What recommendations would you give to someone considering this product?
Simple but not overly simplistic tool
Pros
- Includes Product Enhancements
- Helps Innovate
- Reliable
- Performance Enhancing
Cons
- Slower Product Innovation