JazzHR Customer Reviews 2025 | Applicant Tracking Systems

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JazzHR

Composite Score

6.7 /10

CX Score

6.5 /10

32 Reviews Write a Review

What is JazzHR?

JazzHR is powerful, user-friendly recruiting software built to help growing businesses find and hire the right talent, fast. Our affordable solution replaces spreadsheets and inbox recruiting with an intuitive applicant tracking system that streamlines the entire candidate-to-employee journey.

Company Details

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Awards & Recognition

JazzHR won the following awards in the Applicant Tracking Systems - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

2025

0 Top Rated Capabilities

4 Top Rated Features

2024

3 Top Rated Capabilities

2 Top Rated Features

2023

JazzHR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on JazzHR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

80 Plan to Renew

2
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+66 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love JazzHR?

11% Negative

24% Neutral

65% Positive

Pros

Respectful
Caring
Reliable
Transparent

Cons

Less Inspiring
Under Delivered
Inhibits Innovation

Feature Ratings

Average 78

Candidate Experience Portal

Compliance

Customized Job Postings

Candidate Experience Surveys

User Permissions

Analytics and Reporting

Onboarding and Training

Integration APIs

Employee Referrals

AI Capabilities

Mobile

Vendor Capability Ratings

Average 72

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

JazzHR Reviews

Matthew L.

Role: Human Resources
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Intuitive product with a reasonable price tag

Likeliness to Recommend

9 /10

What differentiates JazzHR from other similar products?

It's out of the box features and implementation was shockingly easy. Of course, we were a very small org with ~100 employees at the time, so the rollout was pretty simple. Regardless, JazzHR helped organize and streamline our process from paper resumes to a proper ATS.

What is your favorite aspect of this product?

The usability and intuitiveness of JazzHR was similar to that of Apple. If you grew up with technology, you felt you understood the logic of the platform and didn't need too much training to understand it.

What do you dislike most about this product?

There wasn't a ton of customization available. However, we were using their most basic package.

What recommendations would you give to someone considering this product?

This product is great for small to medium sized companies. However, I'm not convinced it is useful for an enterprise-level org.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Easy to use, collaboration features could improve

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Saves Time
Appreciates Incumbent Status
Helps Innovate

Justin W.

Role: Human Resources
Industry: Healthcare
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

User friendly and cost effective ATS

Likeliness to Recommend

8 /10

What differentiates JazzHR from other similar products?

The cost. This is the most affordable ATS out there and is very user friendly.

What is your favorite aspect of this product?

User friendly interface, easy to navigate through candidate profiles, update workflows in real-time, etc.

What do you dislike most about this product?

There are very few data analytics capabilities in JazzHR. For example, you can't look up how many candidates a specific recruiter put into Submittal or Interview workflows during a given period of time.

What recommendations would you give to someone considering this product?

If you are looking for something that is user friendly, effective, and cost-efficient, this is a great product for you. If you are looking for data analytics and the ability to run reports to showcase data to senior leaders, I would spend more money and go with another ATS.

Pros

Reliable
Trustworthy
Caring
Client Friendly Policies

Cons

Inhibits Innovation
Slower Product Innovation
Commodity Features

How We Deliver

JazzHR

What is JazzHR?

Company Details

Need Assistance?

Awards & Recognition

JazzHR Ratings

79 Likeliness to Recommend

80 Plan to Renew

2 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+66 Net Emotional Footprint

How much do users love JazzHR?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Candidate Experience Portal An online platform that lets applicants engage with hiring through status updates, info access, and communication tools—clear, personal, and user-friendly.

Compliance Compliance with privacy legislation, including General Data Protection Regulation (GDPR), and the ability to enact requests for purging of personal information.

Customized Job Postings Able to post jobs with descriptions that fit the organization’s needs.

Candidate Experience Surveys Sends out surveys to candidates in order to capture data on the process.

User Permissions Ability to set configuration and access permissions by user requirements.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Onboarding and Training The solution provides capabilities to train, coach, or onboard new sales hires.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Employee Referrals Employees can refer candidates through the system.

AI Capabilities Artificial intelligence to enhance knowledge management such as automatically tagging content, recognizing duplicate content, and suggesting relevant content.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

JazzHR Reviews

Matthew L.

Intuitive product with a reasonable price tag

Likeliness to Recommend

Pros

Easy to use, collaboration features could improve

Likeliness to Recommend

Pros

Justin W.

User friendly and cost effective ATS

Likeliness to Recommend

Pros

Cons

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Title

2
Since last award

Feature Ratings

Candidate Experience Portal

Compliance

Customized Job Postings

Candidate Experience Surveys

User Permissions

Analytics and Reporting

Onboarding and Training

Integration APIs

Employee Referrals

AI Capabilities

Mobile

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Quality of Features

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement