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What is Intuit QuickBooks?
QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Intuit QuickBooks?
Pros
- Saves Time
- Respectful
- Security Protects
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Accounting Systems Interface
Tax Form Preparation
Self Service Portal
Taxation Deduction
Benefits Calculation
Vacation and Leave Tracking
Time and Attendance
Retirement Plan Tracking
HR Systems Interface
Compensation Management
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Intuit QuickBooks Reviews
Esther M.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Essential for managing our finances
Likeliness to Recommend
What differentiates Intuit QuickBooks from other similar products?
In our organization, we use QuickBooks as a fundamental tool for cash flow management, internal reporting, accounts receivable reconciliation and all our general accounting needs, this software integrates directly with our banking information, which greatly simplifies the financial tracking process, in addition, QuickBooks allows easy access from any device, which provides flexibility to our team to work from different locations, one of the most outstanding advantages is that it ensures that all our accounts are automatically updated every day, allowing us to maintain accurate and real-time control of our financial situation.
What is your favorite aspect of this product?
The bank transaction synchronization feature provides great convenience, as it allows us to easily check the updated status of our accounts, ensuring that they are up to date and avoiding unpleasant surprises, in addition, the ability to accept payments directly through the billing system represents a significant time savings, eliminating the need for manual processes that can be tedious and error-prone. Thanks to the audit trail, I can also have a clear and detailed view of who has carried out each task, which not only improves accountability, but also facilitates the identification of responsible parties and project tracking.
What do you dislike most about this product?
The notable decrease in the quality of customer service has generated a series of dislikes that affect user satisfaction and the company's reputation, to address this situation, it would be very beneficial to implement an efficient calculator that facilitates inventory management, this type of tool could optimize the tracking of available products, allowing employees to better manage stock levels and anticipate future needs, By improving the accuracy of inventory control, the risk of product shortages or overages could be reduced, which in turn would help improve customer service by ensuring that items are available when needed.
What recommendations would you give to someone considering this product?
Great for medium-sized companies, the ease of use of this functionality allows for a quick learning curve, resulting in a more efficient experience in reconciling accounts and generating general reports, these reports being valuable as they can be used by external stakeholders, such as investors or financial institutions, whenever necessary. The ability to produce clear and accurate reports not only improves the transparency of operations, but also strengthens confidence in the company that chooses to use this application. By simplifying these processes, small and medium-sized companies can focus on their growth and development.
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
Amy M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
East to use, User friendly Time Saver Efficient
Likeliness to Recommend
What differentiates Intuit QuickBooks from other similar products?
Ease of Use of the functions of the inner workings of the product.
What is your favorite aspect of this product?
How simple it is to move around the features to complete task.
What do you dislike most about this product?
Nothing at the current time
What recommendations would you give to someone considering this product?
Life will be easier once you get acclimated to the features
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Kirk B.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Feb 2024
Have used QB for years. It does what it does.
Likeliness to Recommend
What differentiates Intuit QuickBooks from other similar products?
I don't have any experience with other products.
What is your favorite aspect of this product?
The breadth of features.
What do you dislike most about this product?
I like all of it.
What recommendations would you give to someone considering this product?
If you have a small business, it will work for you.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Caring
