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Intuit

Intuit QuickBooks

Composite Score

8.5 /10

CX Score

8.8 /10

88 Reviews Write a Review

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

6 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Gold Medalist

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience

2023

5 Top Rated Capabilities

2 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience

2022

Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative

5% Neutral

91% Positive

Pros

Saves Time
Respectful
Security Protects
Trustworthy

Feature Ratings

Average 83

Direct Deposit

Accounting Systems Interface

Tax Form Preparation

Self Service Portal

Taxation Deduction

Benefits Calculation

Vacation and Leave Tracking

Time and Attendance

Retirement Plan Tracking

HR Systems Interface

Compensation Management

Vendor Capability Ratings

Average 82

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Intuit QuickBooks Reviews

Madeleine C.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Good product, user friendly

Likeliness to Recommend

8 /10

What differentiates Intuit QuickBooks from other similar products?

It is user friendly and straightforward

What is your favorite aspect of this product?

It is precise

What do you dislike most about this product?

Sometimes it is slow

What recommendations would you give to someone considering this product?

Its a good product and worth checking out

Pros

Helps Innovate
Reliable
Enables Productivity
Unique Features

Jogendra S.

Role: Finance
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Awesome software

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

There is no similar product in this affordable price.

What is your favorite aspect of this product?

Pricing is so affordable and so much in this price.

What do you dislike most about this product?

Importing new qb file.

What recommendations would you give to someone considering this product?

Everyone can buy this software to maintain their books and payroll.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rozeta S.

Role: Human Resources
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

Easy to use, but lacks a lot of useful features.

Likeliness to Recommend

7 /10

What differentiates Intuit QuickBooks from other similar products?

Quickbooks is really easy and handy for smaller companies. It's practical and can be easily customized.

What is your favorite aspect of this product?

Customization and easy to use

What do you dislike most about this product?

Not enough features and reports.

What recommendations would you give to someone considering this product?

If you're a small company, Quickbooks is a good product: it's very easy, not pricey at all, helpful with the day to day operations.

Pros

Generous Negotitation
Transparent
Friendly Negotiation
Client Friendly Policies

Cons

Less Inspiring
Slower Product Innovation
Less Productive

How We Deliver

Intuit QuickBooks

What is Intuit QuickBooks?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Intuit QuickBooks Ratings

87 Likeliness to Recommend

97 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Intuit QuickBooks?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

HR Systems Interface Ability to interface with the organization’s HR system.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Intuit QuickBooks Reviews

Madeleine C.

Good product, user friendly

Likeliness to Recommend

Pros

Jogendra S.

Awesome software

Likeliness to Recommend

Pros

Rozeta S.

Easy to use, but lacks a lot of useful features.

Likeliness to Recommend

Pros

Cons

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Title

Feature Ratings

Direct Deposit

Accounting Systems Interface

Tax Form Preparation

Self Service Portal

Taxation Deduction

Benefits Calculation

Vacation and Leave Tracking

Time and Attendance

Retirement Plan Tracking

HR Systems Interface

Compensation Management

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training