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Intuit

Intuit QuickBooks

Composite Score

8.4 /10

CX Score

8.6 /10

96 Reviews Write a Review

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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3 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

2 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience

2023

5 Top Rated Capabilities

2 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience

2022

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

1 Top Rated Features

2022

Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

3% Negative

6% Neutral

91% Positive

Pros

Respectful
Security Protects
Saves Time
Acts with Integrity

Feature Ratings

Average 83

Direct Deposit

Self Service Portal

Tax Form Preparation

Accounting Systems Interface

Taxation Deduction

Vacation and Leave Tracking

Time and Attendance

Benefits Calculation

Retirement Plan Tracking

HR Systems Interface

Compensation Management

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Intuit QuickBooks Reviews

Sandra Chinazom O.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2025

Great core strengths with potential for improvemen

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

The interface works great for everyday use and is not strictly for advanced accounting tasks.

What is your favorite aspect of this product?

Ease of use and integration

What do you dislike most about this product?

The lack of automation in certain processes

What recommendations would you give to someone considering this product?

Get it. You can use it for payments, payroll and e-commerce

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Ndukwu S.

Role: Operations
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2025

Great all in one accounting tool.

Likeliness to Recommend

7 /10

What differentiates Intuit QuickBooks from other similar products?

It has a wide coverage while most of the competitions are just good in some areas.

What is your favorite aspect of this product?

Functionality - QB combines a lot of platforms in one, saves you the time you'd use in combining different tools

What do you dislike most about this product?

The interface is so overwhelming, the UI/UX is not friendly at all.

What recommendations would you give to someone considering this product?

Start with the right plan, then leverage upwards.

Pros

Enables Productivity
Trustworthy
Unique Features
Efficient Service

Felix A.

Role: Information Technology
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Intuit QuickBooks; popular accounting software

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

Amazing accounting feature with unique software architecture.

What is your favorite aspect of this product?

Automated accounting packages with a click of a button.

What do you dislike most about this product?

Implementation cost is a bit pricy.

What recommendations would you give to someone considering this product?

Don't look left; look right, and choose Intuit QuickBooks for your accounting operations. The system is highly functional and captures almost all the accounting functions from virtually all organizations. There is value for money.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

How We Deliver

Events

Intuit QuickBooks

What is Intuit QuickBooks?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Intuit QuickBooks Ratings

87 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Intuit QuickBooks?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Benefits Calculation Ability to calculate benefits

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

HR Systems Interface Ability to interface with the organization’s HR system.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Intuit QuickBooks Reviews

Sandra Chinazom O.

Great core strengths with potential for improvemen

Likeliness to Recommend

Pros

Ndukwu S.

Great all in one accounting tool.

Likeliness to Recommend

Pros

Felix A.

Intuit QuickBooks; popular accounting software

Likeliness to Recommend

Pros

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Feature Ratings

Direct Deposit

Self Service Portal

Tax Form Preparation

Accounting Systems Interface

Taxation Deduction

Vacation and Leave Tracking

Time and Attendance

Benefits Calculation

Retirement Plan Tracking

HR Systems Interface

Compensation Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training