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Intuit

Intuit QuickBooks

Composite Score

8.4 /10

CX Score

8.6 /10

96 Reviews Write a Review

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details

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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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2025 Emotional Footprint Champion

Latest Award, 2025

2025 Data Quadrant Champion

2025

6 Top Rated Capabilities

2 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience

2023

5 Top Rated Capabilities

2 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience

2022

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

1 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

3% Negative

6% Neutral

91% Positive

Pros

Respectful
Security Protects
Saves Time
Reliable

Feature Ratings

Average 83

Direct Deposit

Tax Form Preparation

Self Service Portal

Accounting Systems Interface

Taxation Deduction

Vacation and Leave Tracking

Benefits Calculation

Time and Attendance

Retirement Plan Tracking

HR Systems Interface

Compensation Management

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Intuit QuickBooks Reviews

Fatima R.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

Very Clean and Understandable User Interface.

Likeliness to Recommend

8 /10

What differentiates Intuit QuickBooks from other similar products?

Its has very detailed and understandable user interface

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

I would say “switch to this application” ASAP

Pros

Saves Time
Helps Innovate
Continually Improving Product
Reliable

Jogendra S.

Role: Finance
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Awesome software

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

There is no similar product in this affordable price.

What is your favorite aspect of this product?

Pricing is so affordable and so much in this price.

What do you dislike most about this product?

Importing new qb file.

What recommendations would you give to someone considering this product?

Everyone can buy this software to maintain their books and payroll.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sandra Chinazom O.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2025

Great core strengths with potential for improvemen

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

The interface works great for everyday use and is not strictly for advanced accounting tasks.

What is your favorite aspect of this product?

Ease of use and integration

What do you dislike most about this product?

The lack of automation in certain processes

What recommendations would you give to someone considering this product?

Get it. You can use it for payments, payroll and e-commerce

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

How We Deliver

Intuit QuickBooks

What is Intuit QuickBooks?

Company Details

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Awards & Recognition

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Intuit QuickBooks Ratings

87 Likeliness to Recommend

1 Since last award

95 Plan to Renew

2 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Intuit QuickBooks?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Benefits Calculation Ability to calculate benefits

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

HR Systems Interface Ability to interface with the organization’s HR system.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Intuit QuickBooks Reviews

Fatima R.

Very Clean and Understandable User Interface.

Likeliness to Recommend

Pros

Jogendra S.

Awesome software

Likeliness to Recommend

Pros

Sandra Chinazom O.

Great core strengths with potential for improvemen

Likeliness to Recommend

Pros

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Title

1
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2
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Feature Ratings

Direct Deposit

Tax Form Preparation

Self Service Portal

Accounting Systems Interface

Taxation Deduction

Vacation and Leave Tracking

Benefits Calculation

Time and Attendance

Retirement Plan Tracking

HR Systems Interface

Compensation Management

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training