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Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details


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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Caring

Feature Ratings

Average 82

Direct Deposit

85

Accounting Systems Interface

84

Tax Form Preparation

83

Self Service Portal

83

Taxation Deduction

83

Vacation and Leave Tracking

82

Benefits Calculation

81

Time and Attendance

80

Retirement Plan Tracking

79

Compensation Management

79

HR Systems Interface

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Customization

78

Availability and Quality of Training

76

Intuit QuickBooks Reviews

Rancy B.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Good for small business

Likeliness to Recommend

8 /10

What do you dislike most about this product?

Cost Considerations: Some users may find the cost of QuickBooks subscription plans to be relatively high, especially for businesses with limited budgets. It's important to carefully assess pricing plans and consider the value provided. Limited Customization in Desktop Version: The desktop version of QuickBooks may have limitations in terms of customization options compared to the online version. Users seeking a higher level of customization for forms and templates may find the online version more suitable.

What recommendations would you give to someone considering this product?

Understand Your Business Needs: Clearly define your business requirements and accounting needs. Identify the features and functionalities that are crucial for managing your finances effectively. This will help you choose the most suitable version of QuickBooks for your business. Choose the Right Version: QuickBooks offers various versions, including QuickBooks Online and QuickBooks Desktop, each with its own features and advantages. Evaluate the differences between these versions and choose the one that aligns best with your business size, industry, and preferences.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fatima R.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Very Clean and Understandable User Interface.

Likeliness to Recommend

8 /10

What differentiates Intuit QuickBooks from other similar products?

Its has very detailed and understandable user interface

What is your favorite aspect of this product?

User interface

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

I would say “switch to this application” ASAP

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Lennon H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Intuit QuickBooks for Online Accounting

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

Efficiency and accuracy online accounting services. VAT tax return calculation on all expenses. Slicing and dicing accounting tasks

What is your favorite aspect of this product?

Generation of online invoices and payroll.

What do you dislike most about this product?

Nothing at all since it meets all.

What recommendations would you give to someone considering this product?

I would urge all to implement it ASAP.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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