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Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details


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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Caring

Feature Ratings

Average 82

Direct Deposit

85

Accounting Systems Interface

84

Tax Form Preparation

83

Self Service Portal

83

Taxation Deduction

83

Vacation and Leave Tracking

82

Benefits Calculation

81

Time and Attendance

80

Retirement Plan Tracking

79

Compensation Management

79

HR Systems Interface

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Customization

78

Availability and Quality of Training

76

Intuit QuickBooks Reviews

Juned A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fabulous Product to begin with.- Quicbooks and PBs

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

QuickBooks is one of the most popular small business accounting solutions in the market. Great for small businesses, QuickBooks provides an introductory accounting solution with certain packages offering basic inventory management tools. However, as with any system, there are pros and cons to choosing QuickBooks over other introductory solutions or more robust ERP software. While the survey in this post was conducted several years ago, based on additional research from more recent sources, a lot of the same pros and cons apply today. While the pictures below are from the original survey which looked to answer the questions “What users like ab

What is your favorite aspect of this product?

Easy to use and learn Integrates well with other systems and flexible with thi party applications Provides good accounting reports Affordable price Easy to access from any device phone tablet and computer depending on the version Easy to find and fix errors mistakes Easy to lookup customer information. One thing that you may have noticed, interestingly is that some of the pros are the same as the cons. It appears that mileage varies here are the generally accepted pros and cons of QuickBooks. Great for small businesses, QuickBooks provides an introductory accounting solution with certain packages offering all. quickbooks helps even to SMBs

What do you dislike most about this product?

Lack of industry and business-specific features such as lot tracking, eCommerce and barcode scanning Lack of key reports outside of accounting Instability system crashes Lack of direct professional support File size issues limitations on number of transactions Limitations on the number of users Built with a small business mindset Data is not always backed-up so you risk losing information Lacks invoice design toolsEasy to find a fixerrors mistakes which makes it easy for someone to manipulate your books Limited reporting and transparency of your business health lack of custom reports Double entry and keying errors across systems and setups. A

What recommendations would you give to someone considering this product?

Whether you're a sole trader, a small business, a bookkeeper or an accountant, QuickBooks is committed to helping your business thrive. Effortlessly manage your finances in real-time on our smart and secure platform. Automate your books, always know where you stand financially, submit your taxes, get paid and manage your employees.QuickBooks will automatically sort and calculate your VAT, submitting your tax return directly to HMRC. Set up reminders so you always know what tax you owe and when it’s due. Our error checking software will highlight any potential error before you submit, for complete peace of mind. Get the tools you need to manag

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Esther M.

  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Best accounting solution for solopreneurs

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

I would say the ease of use of Quickbooks is where this piece of software shines. For new business owners, accounting can be very intimidating. However, Quickbooks makes that process not only less intimidating but they do everything for yo, which I love.

What is your favorite aspect of this product?

My favorite aspect of this product is the automatic tax estimation, tax date and Turbotax (tax filling) access. It makes the whole accounting experience 100 times less stressful.

What do you dislike most about this product?

Sometimes, I wish that the entire Intuit family was all in one interface. It can be draining having to leave one application for another.

What recommendations would you give to someone considering this product?

If you are just getting started in business and can't hire yet an accountant, this product is for you. They pretty much do everything for you.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Tony y.

  • Role: C-Level
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The best accounting software I have ever used

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

QuickBooks from Intuit has been in the market for as long as I can remember. The solution itself is very customizable according to your needs and runs smoothly while handling large amount of data.

What is your favorite aspect of this product?

The best thing about QuickBooks is that it can handle a large amount of data and you can view reports in real-time in matter of seconds.

What do you dislike most about this product?

The only thing I don't like about QuickBooks is that they force you to work with a third party QuickBooks Proadvisor to help you customize the solution and those companies charge way too much.

What recommendations would you give to someone considering this product?

I recommend using QuickBooks for all small to medium sized companies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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