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Intuit

Intuit QuickBooks

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Intuit QuickBooks
8.5 /10

What is Intuit QuickBooks?

QuickBooks is an accounting software package developed and marketed by Intuit. QuickBooks products are geared mainly toward small and medium-sized businesses and offer on-premises accounting applications as well as cloud-based versions[2] that accept business payments, manage and pay bills, and payroll functions

Company Details


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Awards & Recognition

Intuit QuickBooks won the following awards in the Payroll category

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Intuit QuickBooks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Intuit QuickBooks.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Intuit QuickBooks?

4% Negative
5% Neutral
91% Positive

Pros

  • Saves Time
  • Respectful
  • Security Protects
  • Caring

Feature Ratings

Average 82

Direct Deposit

85

Accounting Systems Interface

84

Tax Form Preparation

83

Self Service Portal

83

Taxation Deduction

83

Vacation and Leave Tracking

82

Benefits Calculation

81

Time and Attendance

80

Retirement Plan Tracking

79

Compensation Management

79

HR Systems Interface

79

Vendor Capability Ratings

Average 81

Business Value Created

85

Usability and Intuitiveness

84

Ease of Implementation

84

Ease of IT Administration

81

Breadth of Features

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

80

Vendor Support

79

Ease of Customization

78

Availability and Quality of Training

76

Intuit QuickBooks Reviews

Pablo Rafael P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

"User-friendly but limited scalability."

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

Intuit QuickBooks stands out for its user-friendly interface, seamless accounting integration, and strong support for small to medium-sized businesses.

What is your favorite aspect of this product?

My favorite aspect of Intuit QuickBooks is its simplicity and ease of use, especially for managing finances and payroll with minimal accounting expertise.

What do you dislike most about this product?

The biggest downside of Intuit QuickBooks is its limited scalability; it may lack advanced features for larger or more complex businesses.

What recommendations would you give to someone considering this product?

Integrate with Other Tools: QuickBooks integrates with many third-party apps, so explore these to automate tasks like invoicing, inventory, and time tracking. Choose the Right Plan: QuickBooks offers various plans. Assess your needs carefully to avoid overpaying for features you may not use. Stay Current on Updates: QuickBooks regularly adds features and security enhancements, so make sure your software is up-to-date for optimal performance.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Elisha S.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great functionality, but needs offline access.

Likeliness to Recommend

9 /10

What differentiates Intuit QuickBooks from other similar products?

User-Friendly Interface: Intuitive and easy to use, even for those without a strong accounting background, reducing the learning curve.

What is your favorite aspect of this product?

comprehensive integration capabilities. It seamlessly connects with a wide range of third-party apps and services, enhancing its functionality and making it adaptable to various business needs.

What do you dislike most about this product?

One of the main drawbacks of Intuit QuickBooks is its limited offline functionality. Currently, you need an internet connection to access and work on your data, which can be inconvenient for users who need to work remotely or in areas with unreliable internet access.

What recommendations would you give to someone considering this product?

Take Advantage of Integrations: Utilize its seamless integration with third-party apps to enhance functionality and streamline your workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amos V.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product for Small business'!

Likeliness to Recommend

10 /10

What differentiates Intuit QuickBooks from other similar products?

QuickBooks is the standard, very intuitive and well rounded.

What is your favorite aspect of this product?

The capabilities and ease of use.

What do you dislike most about this product?

Some of their short comings with Customization, date adjustment etc.

What recommendations would you give to someone considering this product?

I recommend they adopt it, it is a great product. View youtube videos and do some training as making minor mistakes can really mess up your books and it is pretty hard to correct.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous
  • Less Transparent

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