What is Groove?
Groove was built from the ground-up to help revenue teams foster more productive and profitable relationships with prospects and customers. Everything about Groove is centered around improving efficiency, getting actionable insights, and driving revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
3
Since last award
91 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Groove?
Pros
- Fair
- Acts with Integrity
- Friendly Negotiation
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Visual Pipeline Monitoring
Dashboard
Scenario Analysis
Artificial Intelligence-Based Insights
Collaboration
Predictive Sales Forecasting
Intelligent Alerts and Notifications
Pipeline Planning
Territory Analytics and Management
Data Ingestion and Interoperability
Predictive Time-Series Reporting & Analytics
Vendor Capability Ratings
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Vendor Support
Ease of Customization
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Groove Reviews
Christopher R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
Great and innovative sales platform
Likeliness to Recommend
What differentiates Groove from other similar products?
The Salesforce native integration is unique in that it helps with data leakage and improves the quality of data input in general which then of course enhances any AI intelligence accuracy when it comes to forecasting and intuitive predictability.
What is your favorite aspect of this product?
The seamless usability between features and how ease and intuitive of a product it is for anybody to use regardless of how tech savy they are. Comparing to Salesloft for instance that makes it difficult for more seasoned less tech-savy sales people to use, this was simple for those more senior reps to pick up quickly.
What do you dislike most about this product?
The conversation intelligence could use some work.
What recommendations would you give to someone considering this product?
While this doesn't have the reputation, YET, like Outreach and others (Salesloft is a hard pass from my POV and not sure how it gets any relevant looks) give this a serious look if you're in the midst of assessing new sales software.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Charges for Enhancements
Lydia W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Direct SFDC integration is fantastic
Likeliness to Recommend
What differentiates Groove from other similar products?
Direct sfdc integration!
What is your favorite aspect of this product?
Direct SFDC integration!
What do you dislike most about this product?
Not a ton of pre built dashboards
What recommendations would you give to someone considering this product?
Make sure your admin knows your SFDC instance really well
Pros
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
- Reliable
Russell P.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Jun 2022
Great Product with seamless automations
Likeliness to Recommend
What differentiates Groove from other similar products?
I would say the high level of automation it offers. As such, my team and I remains focused on prospect campaigns to reap high conversion rates. It's also easy to add tasks to groove flows in quick and efficient steps.
What is your favorite aspect of this product?
It stocks very cool features to use such as email templates and email check-ins. Before acquiring groove, I had a hard time composing multiple mails but now with groove I'm able to do so with more ease and in less time.
What do you dislike most about this product?
Groove would be much better if it had a reminder option for instance, "in two hours" subsequently which is much better than the current shortcut of "tomorrow morning"
What recommendations would you give to someone considering this product?
I would highly recommend Groove to other sales team. It will make your life easier such as tracking emails helps with tracking client commitment. It's also great for scheduling multiple meetings at once. It will help with streamlining small tasks in an easy way. Integration with Salesforce delivers incredible results.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
