What is Groove?
Groove was built from the ground-up to help revenue teams foster more productive and profitable relationships with prospects and customers. Everything about Groove is centered around improving efficiency, getting actionable insights, and driving revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
81 Plan to Renew
14
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Groove?
Pros
- Acts with Integrity
- Fair
- Friendly Negotiation
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Visual Pipeline Monitoring
Dashboard
Collaboration
Scenario Analysis
Intelligent Alerts and Notifications
Pipeline Planning
Predictive Time-Series Reporting & Analytics
Territory Analytics and Management
Artificial Intelligence-Based Insights
Predictive Sales Forecasting
Data Ingestion and Interoperability
Vendor Capability Ratings
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Usability and Intuitiveness
Vendor Support
Business Value Created
Ease of Customization
Ease of IT Administration
Also Featured in...
Groove Reviews
Lydia W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Direct SFDC integration is fantastic
Likeliness to Recommend
What differentiates Groove from other similar products?
Direct sfdc integration!
What is your favorite aspect of this product?
Direct SFDC integration!
What do you dislike most about this product?
Not a ton of pre built dashboards
What recommendations would you give to someone considering this product?
Make sure your admin knows your SFDC instance really well
Pros
- Appreciates Incumbent Status
- Helps Innovate
- Continually Improving Product
- Reliable
Russell P.
- Role: Sales Marketing
- Industry: Apparel
- Involvement: End User of Application
Submitted Jun 2022
Great Product with seamless automations
Likeliness to Recommend
What differentiates Groove from other similar products?
I would say the high level of automation it offers. As such, my team and I remains focused on prospect campaigns to reap high conversion rates. It's also easy to add tasks to groove flows in quick and efficient steps.
What is your favorite aspect of this product?
It stocks very cool features to use such as email templates and email check-ins. Before acquiring groove, I had a hard time composing multiple mails but now with groove I'm able to do so with more ease and in less time.
What do you dislike most about this product?
Groove would be much better if it had a reminder option for instance, "in two hours" subsequently which is much better than the current shortcut of "tomorrow morning"
What recommendations would you give to someone considering this product?
I would highly recommend Groove to other sales team. It will make your life easier such as tracking emails helps with tracking client commitment. It's also great for scheduling multiple meetings at once. It will help with streamlining small tasks in an easy way. Integration with Salesforce delivers incredible results.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Lucia P.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2022
Groove, Funnel Building and Sales Platform
Likeliness to Recommend
What differentiates Groove from other similar products?
It is so efficient in sending up the follow up emails and automated emails.It provides the live tracking of the sent mails as a part of campaign. which helps in analyzing the interest of clients. The software is said to have increase productivity and efficiency in the performance of users.
What is your favorite aspect of this product?
Groove offers its user the feature “flow” that helps in setting up email campaign and also provides the report of emails sent. It offers the report from Salesforce that helps in analyzing which people to email and also eases the virtual interaction with customers through call, email and text. Users get the reminders of the next step related to the flows in action. Provides scheduling options for the better management.
What do you dislike most about this product?
It lacks functionality when it comes to “flow searching” it keeps scrolling up to where the lists starts. The call feature glitches at some points. It doesn’t allow the data to be export to any platform. Customer support is poor and reminder of the software is not integrated with google calender.
What recommendations would you give to someone considering this product?
Software can be used by small business and starting up business also as it targets the good amount of leads and it saves up the time. The enterprises can surely start its marketing and sale campaigns with the usage of this software.
Pros
- Helps Innovate
- Performance Enhancing
- Unique Features
- Inspires Innovation
