What is Groove?
Groove was built from the ground-up to help revenue teams foster more productive and profitable relationships with prospects and customers. Everything about Groove is centered around improving efficiency, getting actionable insights, and driving revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Groove?
Pros
- Trustworthy
- Saves Time
- Altruistic
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Planning
Visual Pipeline Monitoring
Dashboard
Artificial Intelligence-Based Insights
Collaboration
Intelligent Alerts and Notifications
Territory Analytics and Management
Predictive Sales Forecasting
Scenario Analysis
Data Ingestion and Interoperability
Predictive Time-Series Reporting & Analytics
Vendor Capability Ratings
Ease of Customization
Vendor Support
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Availability and Quality of Training
Ease of Implementation
Business Value Created
Ease of IT Administration
Also Featured in...
Groove Reviews
Malena C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Jan 2024
I have closed many deals using Groove!
Likeliness to Recommend
What differentiates Groove from other similar products?
Groove allows me to communicate with business owners at a level that is unparalleled. I've gotten some of the best results through being myself and applying my thought process into an email. It was truly genuine.
What is your favorite aspect of this product?
My favorite aspect was the fact I was able to firm emails that were calculated and precise...Groove allowed me to send them when it was the right time.
What do you dislike most about this product?
Nothing. My position didn't give us the proper training. I had to learn on my own and it was great.
What recommendations would you give to someone considering this product?
Get the proper training because it is worth it.
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Altruistic
Cons
- Less Performance Enhancing
- Commodity Features
- Security Frustrates
Mohamad R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
It's a Fantastic Tool for Communication
Likeliness to Recommend
What differentiates Groove from other similar products?
Outstanding automation distinguishes it from any other application. Reaching an extensive audience not only saves considerable time but also allows for the automatic dispatch of emails, eliminating the need for manual typing.
What is your favorite aspect of this product?
Sales Performance Optimization – Groove facilitates seamless collaboration between management and representatives on account lists and opportunities by leveraging real-time data from Salesforce. Advanced Sales Intelligence – Groove's sophisticated activity capture system generates detailed revenue insights, enhancing the precision of forecasting and pipeline management.
What do you dislike most about this product?
Occasionally, the tool experiences unresponsiveness, prompting the need to log out and, in some instances, remove the Google Chrome shortcut to restore functionality. Additionally, when scheduling emails, there is a limitation wherein you cannot preview the message before the scheduled send time. The sole available option is to delete the email if any changes or reviews are necessary.
What recommendations would you give to someone considering this product?
Opting for Groove proves to be the optimal choice when seeking a sales engagement platform seamlessly integrated with Salesforce. Groove empowers users to schedule email deliveries at the recipient's most convenient times, eliminating the issue of sending emails to individuals in different time zones at inappropriate hours. Furthermore, Groove provides visibility into recipient interactions, tracking opens, clicks, and replies, while also offering workflow automation capabilities.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Client Friendly Policies
Daphne S.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Jan 2024
Easy to use to reach out to clients
Likeliness to Recommend
What differentiates Groove from other similar products?
It's super easy to use
What is your favorite aspect of this product?
it really helps you to communicate with your customers via email, live chat, social media
What do you dislike most about this product?
nothing at the moment
What recommendations would you give to someone considering this product?
it's efficient
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Inspires Innovation
