This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Groove Logo
Groove Logo
Clari

Groove

Composite Score
7.4 /10
CX Score
7.5 /10

What is Groove?

Groove was built from the ground-up to help revenue teams foster more productive and profitable relationships with prospects and customers. Everything about Groove is centered around improving efficiency, getting actionable insights, and driving revenue.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Groove won the following awards in the Sales Analytics category

Groove Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Groove.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Groove?

10% Negative
7% Neutral
83% Positive

Pros

  • Trustworthy
  • Saves Time
  • Altruistic
  • Generous Negotitation

Feature Ratings

Average 81

Pipeline Planning

89

Visual Pipeline Monitoring

89

Dashboard

89

Artificial Intelligence-Based Insights

86

Collaboration

86

Intelligent Alerts and Notifications

81

Territory Analytics and Management

78

Predictive Sales Forecasting

75

Scenario Analysis

75

Data Ingestion and Interoperability

73

Predictive Time-Series Reporting & Analytics

69

Vendor Capability Ratings

Average 83

Ease of Customization

91

Vendor Support

87

Usability and Intuitiveness

86

Breadth of Features

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Quality of Features

82

Availability and Quality of Training

82

Ease of Implementation

80

Business Value Created

79

Ease of IT Administration

75

Groove Reviews

Malena C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2024

I have closed many deals using Groove!

Likeliness to Recommend

8 /10

What differentiates Groove from other similar products?

Groove allows me to communicate with business owners at a level that is unparalleled. I've gotten some of the best results through being myself and applying my thought process into an email. It was truly genuine.

What is your favorite aspect of this product?

My favorite aspect was the fact I was able to firm emails that were calculated and precise...Groove allowed me to send them when it was the right time.

What do you dislike most about this product?

Nothing. My position didn't give us the proper training. I had to learn on my own and it was great.

What recommendations would you give to someone considering this product?

Get the proper training because it is worth it.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic

Cons

  • Less Performance Enhancing
  • Commodity Features
  • Security Frustrates

Mohamad R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

It's a Fantastic Tool for Communication

Likeliness to Recommend

9 /10

What differentiates Groove from other similar products?

Outstanding automation distinguishes it from any other application. Reaching an extensive audience not only saves considerable time but also allows for the automatic dispatch of emails, eliminating the need for manual typing.

What is your favorite aspect of this product?

Sales Performance Optimization – Groove facilitates seamless collaboration between management and representatives on account lists and opportunities by leveraging real-time data from Salesforce. Advanced Sales Intelligence – Groove's sophisticated activity capture system generates detailed revenue insights, enhancing the precision of forecasting and pipeline management.

What do you dislike most about this product?

Occasionally, the tool experiences unresponsiveness, prompting the need to log out and, in some instances, remove the Google Chrome shortcut to restore functionality. Additionally, when scheduling emails, there is a limitation wherein you cannot preview the message before the scheduled send time. The sole available option is to delete the email if any changes or reviews are necessary.

What recommendations would you give to someone considering this product?

Opting for Groove proves to be the optimal choice when seeking a sales engagement platform seamlessly integrated with Salesforce. Groove empowers users to schedule email deliveries at the recipient's most convenient times, eliminating the issue of sending emails to individuals in different time zones at inappropriate hours. Furthermore, Groove provides visibility into recipient interactions, tracking opens, clicks, and replies, while also offering workflow automation capabilities.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Daphne S.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use to reach out to clients

Likeliness to Recommend

8 /10

What differentiates Groove from other similar products?

It's super easy to use

What is your favorite aspect of this product?

it really helps you to communicate with your customers via email, live chat, social media

What do you dislike most about this product?

nothing at the moment

What recommendations would you give to someone considering this product?

it's efficient

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Most Popular Groove Comparisons