What is Groove?
Groove was built from the ground-up to help revenue teams foster more productive and profitable relationships with prospects and customers. Everything about Groove is centered around improving efficiency, getting actionable insights, and driving revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
3
Since last award
91 Plan to Renew
4
Since last award
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Groove?
Pros
- Fair
- Acts with Integrity
- Friendly Negotiation
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Visual Pipeline Monitoring
Dashboard
Scenario Analysis
Artificial Intelligence-Based Insights
Collaboration
Predictive Sales Forecasting
Intelligent Alerts and Notifications
Pipeline Planning
Territory Analytics and Management
Data Ingestion and Interoperability
Predictive Time-Series Reporting & Analytics
Vendor Capability Ratings
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
Ease of Data Integration
Ease of Implementation
Breadth of Features
Vendor Support
Ease of Customization
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Groove Reviews
Mohamad R.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
It's a Fantastic Tool for Communication
Likeliness to Recommend
What differentiates Groove from other similar products?
Outstanding automation distinguishes it from any other application. Reaching an extensive audience not only saves considerable time but also allows for the automatic dispatch of emails, eliminating the need for manual typing.
What is your favorite aspect of this product?
Sales Performance Optimization – Groove facilitates seamless collaboration between management and representatives on account lists and opportunities by leveraging real-time data from Salesforce. Advanced Sales Intelligence – Groove's sophisticated activity capture system generates detailed revenue insights, enhancing the precision of forecasting and pipeline management.
What do you dislike most about this product?
Occasionally, the tool experiences unresponsiveness, prompting the need to log out and, in some instances, remove the Google Chrome shortcut to restore functionality. Additionally, when scheduling emails, there is a limitation wherein you cannot preview the message before the scheduled send time. The sole available option is to delete the email if any changes or reviews are necessary.
What recommendations would you give to someone considering this product?
Opting for Groove proves to be the optimal choice when seeking a sales engagement platform seamlessly integrated with Salesforce. Groove empowers users to schedule email deliveries at the recipient's most convenient times, eliminating the issue of sending emails to individuals in different time zones at inappropriate hours. Furthermore, Groove provides visibility into recipient interactions, tracking opens, clicks, and replies, while also offering workflow automation capabilities.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Client Friendly Policies
Kevin T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Overall a good product for sales and marketing.
Likeliness to Recommend
What differentiates Groove from other similar products?
Features such as sales pipeline and forecasting are really good when it comes to Groove.
What is your favorite aspect of this product?
The visual dashboard of Groove is very intuitive.
What do you dislike most about this product?
Pipeline management could be better.
What recommendations would you give to someone considering this product?
This is your sales buddy to track customer engagement.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Ellie G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Grove is very user friendly. Fantastic product!
Likeliness to Recommend
What differentiates Groove from other similar products?
I love the amount of different functions Groove can do from the flows to the templates to the spaces
What is your favorite aspect of this product?
Tracking of email opening and clicks
What do you dislike most about this product?
I don't dislike anything about this product
What recommendations would you give to someone considering this product?
There are so many things Groove can do, so explore it all!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
